Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Highly effective CRM Starter Solution

What do you like best? Pipedrive was our starter CRM solution, having reviewed about 30 alternatives. we are particularly impressed with the ease of registration to use. It is a reasonably simple solution which took very little getting use to. What do you dislike? There are many features which we are yet to get our head around, and many of which are unlikely to be for us. Recommendations to others considering the product If you're thinking of getting a starter solution, you will be ...

Simple CRM for Sales/ Marketing teams

What do you like best? Basic free version will track emails and easy to add new contacts What do you dislike? Needs better system of categorizing leads or more ways to note status of leads Recommendations to others considering the product Good for tracking emails and knowing what all team members are working on What business problems are you solving with the product? What benefits have you realized? Nice that there is the ability to decide which team members can view which ...

Great for the sales person on the go

What do you like best? Pipedrive is wonderful for sales people with different sales processes that need to keep track of to-do's on a daily basis. The data entry is very easy and intuitive, the reporting provides enough data to help you understand your trends, and the progression through the sales processes are not as cumbersome as on some other CRM systems. What do you dislike? Some of the features on the desktop version are not on the mobile app, but that is to be expected. ...

Great, simple, affordable CRM

What do you like best? Pipedrive is very easy to use and get started. There are more complicated features, but onboarding is very simple. No IT support required. What do you dislike? The analytics are lacking. Also not able to send emails directly from PD (they say you can, but you actually can't What business problems are you solving with the product? What benefits have you realized? This is our CRM and also manages projects once the sale is complete.

Excellent

What do you like best? all the targets are organized with pipedrive What do you dislike? We need another software for billing and accounts Recommendations to others considering the product Perfect for sales b2b What business problems are you solving with the product? What benefits have you realized? the pipelines help to me to order the sales efforts

Highly recommended for start-ups and/or small to medium sized businesses

What do you like best? I loved the intuitive user interface. The built-in tutorials are helpful and enable you to start within a matter of minutes. Our sales team was able to manage our client database and feed our excel sheets into the system - without any form of formation issues. Scheduling calls and appointments are easy and keep the sales team on track. Monitoring how many deals were closed and if the sale met our expectations was vital. In summary, we could manage our sales goals ...

Amazing CRM

What do you like best? This is a great CRM! I am in Real Estate and love it. It can made customized for any profession. What do you dislike? Nothing. I think this is a great service. What business problems are you solving with the product? What benefits have you realized? Everything

Simple, intuitive, adaptable, easy to use

Having used other CRM systems in previous roles, I was tasked to find an inexpensive, easy to use method of monthly reporting for a sales organisation. Pipedrive offers not only a simple way for sales professionals to report their activities, but more than justifies its cost by ensuring that the sales team stay engaged with their opportunities and increase sales.

CRM done right!

What do you like best? After reviewing a number of options, Pipedrive stood out for me. The solution is intuitive and feature rich with great integrations. I'm using the API for Zaps into our project management platform as well as google Drive. My sales team is small but this has really started to give us great instight into our pipeline, prospecting is improved and the stats are great. Custom fields Ali is to capture specific info, something we could not do on you preview platforms ...

Must have for lead tracking

What do you like best? The great thing about pipedrive is its simplicity in its everyday usage. What do you dislike? The only bad think about pipedrive is that it can end up being time consuming to constantly add new leads along with their information. However, I am confident this greatly depends on the industry you're in. What business problems are you solving with the product? What benefits have you realized? Pipedrive is great when it comes to keeping track of leads. It ...