Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

PipeDrive review

What do you like best? UI, easy scheduling and reminders, connecting mails to deals, creating new pipelines, creating and updating filters. What do you dislike? No major dislikes. Sometimes mails can be more difficult to connect to deals. What business problems are you solving with the product? What benefits have you realized? When you're working with thousands of contacts, a good CRM is a must. PipeDrive delivers in the areas most important for our business.

Excellent easy to use crm

What do you like best? Easy to use. There is virtually no learning curve. What do you dislike? Searching is not the best. It doesn't seem like we can search on everything. What business problems are you solving with the product? What benefits have you realized? Following leads

Elegant, fast, efficient CRM

What do you like best? Elegance, simplicity. For a small company, it is the right combination of functionality, cost efficiency and simplicity. What do you dislike? Would like more integration tools with other apps. Recommendations to others considering the product For a small business that wants a effective, easy to use, out of the box CRM, I highly recommend Pipedrive. If you are looking for an enterprise level solution, it may not have all the apps, add-ons, etc. you are ...

Great First Impressions

What do you like best? Great flexibility. Unbelievable customer support. Great integration with Google Docs. Unique custom fields are very helpful. Has auto save which help impulsive tab changers. What do you dislike? That it's deal-centric (but seems adaptable for my purposes I would prefer to have an auto follow up pop up after each completed task which PD does not do. What business problems are you solving with the product? What benefits have you realized? I'm currently ...

Acqualive Group

What do you like best? The ability to attach photos and files to the conversation. I really like to see that you have reached the goal page. What do you dislike? The system does not have the possibility of scheduling clients. What business problems are you solving with the product? What benefits have you realized? The site is not translating to other languages, like Portuguese.

Great and Easy to use CRM

What do you like best? Simplicity of creating and tracking deals that link to your database and email system What do you dislike? The functionality for searching and finding items on the search can be a frustration. The solution is to download to excel but it would be much better to do this in Pipedrive - I'm sure they are working on a solution What business problems are you solving with the product? What benefits have you realized? Tagging and categorising business types and them ...

Good tool

What do you like best? It's really easy to use and understand. It's friendly and you can access to it from every place just with the link and your user and passcode. What do you dislike? It would be better that you can add a value to the organization just to prioritize which organizations are more important. What business problems are you solving with the product? What benefits have you realized? I am having a better organization for prospecting new clients.

Happy Customer

What do you like best? Ease of Access and the ability to customize each pipeline to meet the needs of each individual sales person. What do you dislike? I would like to see more customizable options and more archive retention retrieval options. What business problems are you solving with the product? What benefits have you realized? Organizing the flow of business and tracking the deals which work and did not work.

Great CRM tool

What do you like best? It is easily customizable, Very easy to set up, the import features are really great and if followed with discipline, it does improve sales performance What do you dislike? The integrations could be better. You cannot mail people from within pipe drive. Also, the UI could be a little better What business problems are you solving with the product? What benefits have you realized? - Tracking all open sales deals - Storing information od all leads - ...

Très facile d'utilisation et très intuitif

J'ai eu et je continue d'avoir une excellente expérience avec le logiciel Pipedrive. Quelques fonctionnalités comme le scoring manquent à l'appel, mais Pipedrive reste une solution facile à prendre en main (et très abordable !. Un des meilleurs CRM qu'il m'ait été donné d'utiliser.