Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Simply the Best CRM

What do you like best? Intuitive interface, performance, fields/lists customization, integration, data load. Pipedrive is simply the best CRM regarding this topics. It was a pleasant surprise when we found this solution. We have used other big CRM players and they did not offer the same experience as Pipedrive did. Mobile version is as good as web layout. What do you dislike? Analytics cannot be personalized like lists/reports. It is not a real business intelligence. Quota is ...

Exactly what we need for my small business

What do you like best? Easy to add deals and contacts, switch between primary contacts for businesses and deals, and see the upcoming pipeline of potential deals to be closed. I'm still learning about all of the functionality in the statistics section, but it has proven to be rather robust. I also like the Slack integration for updates! What do you dislike? I would like it if there was an option to adjust the "deal closed" date and the "deal date" since my business is service based, we ...

AMAZING TOOL!

What do you like best? At my company we use Pipedrive to help us on day to day activities. Pipedrive has helped us organize the flow of leads and sales keeping our sales team always busy and productive! Our conversion rate has increased drastically due to the organization of information that Pipedrive gives us. Pipe drive's tools such as email integration and alerts are amazing, it allows for better/smoother communication between sales and leads. NO LEADS LEFT BEHIND! : Thanks ...

Loads of different opportunities

What do you like best? I like the best that everything is in the same place. You can keep track of all of your own work and even check out what the collegues are doing. It helps a lot to remind me the things I need to do during the day and also that my stuff is doing everything I have asked them. What do you dislike? I cannot see all the leads if I haven't made the "tehing". Also sometimes it is too slow and I tend to forgot some customers and then it is hard to search them. What ...

Pipedrive : Simple, Smart and Effective

What do you like best? Pipedrive is incredibly, smart, intuitive and user friendly and allows me to focus on the absolute necessity without distracting bells and whistles that dont drive revenue. What do you dislike? Occasionally the Google Cloud integration is not 100% complete or seamless. What business problems are you solving with the product? What benefits have you realized? DRiving revenue, building pipeline, closing deals, focusing on net profits

Easy, effective, powerful.

What do you like best? The GUI is so easy to use - just like a social media platform! What do you dislike? There is a very slight weakness with regard the user hierarchy - it could allow more complex structures to score higher. Recommendations to others considering the product Consider the power of custom fields when setting up your account. What business problems are you solving with the product? What benefits have you realized? Pipedrive provides us with the ability to ...

A perfect sales tool for small - medium business

What do you like best? That's my second experience with Pipedrive. At both experiences, it has replaced "famous" sales tools like Sugar and Sales Force. Pipedrive provides an easy interface to manage sales data, you don't need to click on too many elements to do a simple action, and it also provides an excellent visual experience, so it's very easy to check what's going on with sales pipelines and check metrics. Finally, the Pipedrive API is fantastic! What do you dislike? As I said, ...

Great solution to improve sales

What do you like best? We started using Pipedrive when We had one salesman and we could improve our sales process very fast. Now, after 6 months we have 3 salesperson and can manage all the leads, now what is doing every person on the sales team and now how the sales process is going for every new customers. What do you dislike? After the deal is closed, we can't keep using pipedrive. We would like to be able to handle to post sale process on the same app. Recommendations to others ...

An awesome tool to manage your sales, client relationship and speed your productivity!

What do you like best? I find great the way how Pipedrive lets you have a complete overview on each step of the sales journey! Moreover the possibility to customize literally everything, gives you great freedom of shaping your strategy in the way that suits you best! What do you dislike? No real dislikes - Pipedrive is an awesome tool. Recommendations to others considering the product Just get it - will make your life way easier What business problems are you solving with the ...

Made my life so easy

What do you like best? The reminders and overview of how Im doing. Without this feature I would be focusing on deals that are stale and wasting my time What do you dislike? Lack of native Slack integration. But that was fixed in an email I saw today. Zapier was able to do it but then I had to pay for zapier and it became an added cost I didnt want to have to pay Recommendations to others considering the product Buy it now! It will make your life easier. You will see how your ...