Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Gettin better in time

What do you like best? The improvement. When I have a question about a particular feature in the application and it turns out the feature does not exist yet, then after a while I get an update that the feature has been created. What do you dislike? I have a specific feature that I have been waiting for: being able to search things from my notes. Recommendations to others considering the product It is the best tool I have seen so far for gathering customer/ prospect data. What ...

Pipedrive is increasing our revenue!!

What do you like best? The seemless communization with our team. What do you dislike? The web connector needs to be more customizable and white labeled. What business problems are you solving with the product? What benefits have you realized? Getting leads to our sales team in real time. This is increasing our revenue.

Perfect tool for sales and account managers!

What do you like best? It's most user-friendly UI I've ever worked with! What do you dislike? Currently there is no option to customize the live dashboard. Recommendations to others considering the product Try it, experience it and then buy it. Works like a charm. What business problems are you solving with the product? What benefits have you realized? We have a complete overview of our whole sales funnel. All our sales colleagues have increased in production efficiency. ...

Pipedrive all you need, nothing more

What do you like best? I have been using Pipedrive for more than 5 years and I have notice that this is a really well thought application, since it has a pretty amazing User Interfase that is very easy to use and do not have the 1,000 features that other CRMs has that makes you and your sales team crazy. All the important things in one amazing package. What do you dislike? In past versions email integration was not good, but it seems now is working a lot better Recommendations to ...

Excellent Sales Software and Solution

What do you like best? The pipeline concept and the ease of use, it let's you give the best trace each business opportunity fast and easy. What do you dislike? There should be a way to put mandatory fields when creating a new business, this way your sales team knows what's the basic information to ask for a client when starting a possible business. Recommendations to others considering the product Try out other CRMs, many of them have trial periods. What business problems are you ...

Pipedrive simplifies my life

What do you like best? The best feature that I like about Pipedrive is the dashboard which visually shows your active pipeline and where your deal is currently in the sales cycle. I added custom stages to pipedrive so it exactly matches my companies stages of the sales cycle. What do you dislike? Being honest, the only improvement they could make would be to add an email marketing function to the software. Currently I use an email marketing product which is separate. Recommendations ...

Helps to keep me super organized

What do you like best? Ability to make my own column titles and adjust as necessary. What do you dislike? Cannot build vertical and/or sub columns. Also, have not been able to sort by Organizational "Type" or "Category". Recommendations to others considering the product Take time to set up your columns to match business flow. I didn't do this properly at first and some of my timelines got altered when I moved things around. What business problems are you solving with the product? ...

Pipedrive

What do you like best? I like the fact you can take one look at your sales funnel and know what you need to work on based on the color codes. If I have something that is Red or Green I know I am either behind on something or I have some things I need to do. What do you dislike? I really wish the calendar sync'd with outlook it will sync with your googlle calendar which is awesome, but my whole day is based on my Outlook Calendar, that is the one thing I don't like, but it won't stop ...

Pipedrive is good for pipeline management.

What do you like best? Pipedrive has an easy to use interface and the way the deals are visually displayed makes it easy to see info at a glance. The performance is pretty good and overall it is useful for deal management. It's not the best CRM out there in terms of functionality but it does the job well that it is designed to do. What do you dislike? The search is kind of clunky, but seems like they are making improvements. It doesn't export your data in a very useable way so if you ...

Pipedrive: excellent for small sales team with low complexity

What do you like best? Very easy to learn and operate. 100% web. Great for small teams, is getting better on analysis and reports. Price is not prohibitive. What do you dislike? Must on BI and advanced reports, weak on security because if you are admin you can see it all, and if you are a simple user you see only your data, there is no intermediate level. People and Organization are duplicated very easy, causing a duplicated register. What business problems are you solving with the ...