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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2521-2530 out of 3076

A

Anonymous

01/31/17

1 out of 5

Not a tool for a serious Sales team

What do you like best? Clean UI, Lightweight reporting, Easy to build in new fields, some integrations already built What do you dislike? Reporting is subpar for a CRM, no way to track leads without putting them into pipeline, freezes out all the time, inaccurate statistics, terrible support Recommendations to others considering the product Enhance the system with developments that matter. Widening the column means nothing to me if I can't report on emails as an activity or rely on ...

Read more

MC

Mateus C.

01/27/17

4.5 out of 5

Uso do Pipe diariamente

What do you like best? A facilidade do Pipedrive em adicionar e editar contatos é o que mais me prende a esse software. What do you dislike? Gostaria que as divisões entre negócio, pessoa e deal ficassem mais claras e/ou fossem mais relevantes. Recommendations to others considering the product Usar o tempo de avaliação é ótimo! Ele só confirma que você está tomando uma boa decisão. Importante ter em mente que ele exige uma dedicação considerável no começo. What business problems ...

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A

Anonymous

01/26/17

5 out of 5

Awesome product for small buisnesses

What do you like best? Ease of use and reporting features were fantastic! What do you dislike? There wasn't anything I really disliked. What business problems are you solving with the product? What benefits have you realized? Scaling and growth, along with tracking sales.

A

Anonymous

01/26/17

4 out of 5

Very Useful CRM

What do you like best? This product is customizable which allows it to be useful for a variety of industries What do you dislike? This product is not the cleanest I've ever seen--it takes some time to get good at navigation Recommendations to others considering the product The trail option is a great option to determine whether Pipedrive is the best solution for your business What business problems are you solving with the product? What benefits have you realized? It a great ...

Read more

MN

Michael N.

01/25/17

4.5 out of 5

Simple, Straightforward CRM That Works

What do you like best? I like how simple it is to enter deals, set up next actions, and track wins and losses. I use it because it's simple and important. What do you dislike? I think the desktop version is more conducive to getting sales work done. The mobile version doesn't have the same interface and I don't use it. Recommendations to others considering the product Try it. It's reasonable and easy to use. What business problems are you solving with the product? What benefits ...

Read more

AH

Albert H.

01/24/17

4.5 out of 5

The CRM for people that doesn't like filling CRM

What do you like best? The interface really helps you use Pipedrive correctly and also helps you do the Comercial word correctly. The platform runs smoothly, always online and everything loads practically instantly. Everything makes sense after a couple of hours using it. The set up is easy as well. Once you get going with Pipedrive in your routine, is almost as your personal assistant. You can sync your Google Agenda, have different views of your due to activities and consult ...

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CN

Cris N.

01/24/17

5 out of 5

Pipedrive Best CRM easy to use with google accounts

What do you like best? What I like from Pipedrive is that it is an easy and effective way of categorizing your tasks. This helps prioritizing and with productivity. I like also that you can use all your Google account data to start right away and dont have to actualize both accounts, just link them, so I find the startpoint really easy and fast. Everything is backed up in the cloud and you can access from every device, the desktop, laptop, cellphone, tablet from anywhere. What do ...

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A

Anonymous

01/24/17

5 out of 5

Excellent platform

What do you like best? The ease of tracking and collaborating on our projects What do you dislike? I am completely happy with this product, I wouldn't change a thing What business problems are you solving with the product? What benefits have you realized? We use it to track our investment deal flow.

HK

Hans K.

01/24/17

5 out of 5

Virtual assistant

What do you like best? Love the fact that it reminds me of all the most important meetings and tasks I have to do at the right time. What do you dislike? Takes some time to figure it out all the different aspects of it. What business problems are you solving with the product? What benefits have you realized? As a project manager there are always too many things to rember. Great tool for reminding me of the most important meetings and calls I need to make.

CE

Colin E.

01/24/17

5 out of 5

Excellent CRM software at an affordable price for small businesses

What do you like best? It is intuitive - all staff find it easy to use. You never forget to follow up a call and you have all information to hand in one place. And it is accessible even when I am travelling. What do you dislike? Nothing I can think of at the moment. : Recommendations to others considering the product Nothing to lose and a lot to gain! What business problems are you solving with the product? What benefits have you realized? We close more deals and never miss an ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].