Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Easiest, simplest and no-risk to try so why not...

Pipedrive is an awesome tool. My work uses SF and I do both because I think PD is that much better. It is simple, works and allows me to be flexible and gain access to my info anywhere anytime. I highly recommend to any new, small and growing team.

Great client tracking

Helped us great improve closing rates

Simple and easy to use

What do you like best? What I personally have liked best is the ability to see all my deals and stages in one dashboard. Easy to navigate from one open deal to another. What do you dislike? The reporting is not very robust and I can't export to excel. I also don't find the reporting tool to be as intuitive. Additionally, for us personally there's not an easy way to track new sales versus renewals. Recommendations to others considering the product I think this a great tool for ...

Great way to manage leads

What do you like best? Drag n Drop leads are great. Adds some fun. The integration with Zapier is good (although it sometimes links in too much. Inbox is great but misses some features. What do you dislike? The Inbox is good but I still need to revert to email every day - the lack of templates is a decent downer on this. Recommendations to others considering the product Dive in, it's a nicely-done piece of software. What business problems are you solving with the product? What ...

Good core functionality

What do you like best? Pipedrive offer great core functionality. Modifying the modules is straight forward. The, kanban board like, pipeline view is easy to manage. It feeds directly into MailChimp. What do you dislike? The interface can seem a bit dated. Some of the configuration screens are hard to find. Recommendations to others considering the product Try it out first. What business problems are you solving with the product? What benefits have you realized? I used pipedrive ...

Pipedrive allows our company to update business development simultaneously

What do you like best? Ability to work on updating business development simultaneously with colleagues What do you dislike? Lack of reporting features and outputs - the flexibility of the system could be improved Recommendations to others considering the product Utilize their videos/help guides...they send useful emails about updates, etc. What business problems are you solving with the product? What benefits have you realized? We've been able to work as a global company using ...

Amazing CRM

What do you like best? It is really easy to manage your clients and leads. What do you dislike? Although pipedrive has a push notification system, it can't be used easily if you don't know much about coding. What business problems are you solving with the product? What benefits have you realized? We used to lost contact with potential clients along the time. Pipedrive have been helping us with that.

Pipedrive plus Zapier

What do you like best? It tracks sales opportunities easily. I like the option to pull the dropdown by sales manager to either limit the view to one sales manager or to show everyone. This allows for a lot of visibility into what each user is doing and is a core feature we feel will allow us to grow. The timeline tracking is helpful, because it shows the number of days each opportunity was in each category. It connected easily with zapier. We use that to cause pipedrive actions to send ...

Friendly software

What do you like best? It is easy to use, friendly, i could get into the system from my iPad of phone What do you dislike? the presentation in the computer vs the presentation on iPad is a little different What business problems are you solving with the product? What benefits have you realized? Sales process, customers and other benefits to manage

A well designed CRM tool

What do you like best? The pipeline view, very clear and easy to use interface of all of our prospects How you add a new task What do you dislike? No overview page Not easy to see your "win and lose" offers Recommendations to others considering the product Pipedrive is easy to use and do the job you want a CRM do What business problems are you solving with the product? What benefits have you realized? I have to follow my customers and prospects, have reminders and a pipe ...