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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2341-2350 out of 3076

R

Riccardo

03/21/17

5 out of 5

Excellent CRM

I've been using pipedrive to keep track of my clients and clients' correspondence.It is excellent and I hope to use the pipeline more effectively in the future.

U

Uchechi

03/21/17

3 out of 5

Customer Relationship Management

Pipedrive has made sales easier. Managing customer relationship has gotten more and more seamless.

MO

Mark O

03/21/17

5 out of 5

Pipedrive is the best choice for our business

We made the choice for PipeDrive based on the simplicity of set up and adaptation to our needs. This, coupled with a wide enough feature set to accomplish our business goals, makes Pipedrive the best choice for our company.

R

Rusty

03/21/17

5 out of 5

Incredibly Flexible CRM

Love me some Pipedrive! Have used it for 4 companies, and it has changed the way we track deals and interact with our customers. Would highly recommend to any business, small or large!

W

Ward

03/21/17

5 out of 5

Great experience using Pipedrive

We like using pipedrive to organise and schedule our business task and managing opportunity

ST

Santiago T

03/21/17

5 out of 5

Nurture and Convert made simple.

If you need a clear, intuitive and flexible way to track, nurture and convert leads Pipedrive can help. Funnel, qualify, and follow-up is super easy with this tool.

R

Randy

03/21/17

5 out of 5

Awesome

Very simple, easy to use and easy to add and delete users.

T

Trevor

03/21/17

4 out of 5

Pipedrive

First CRM I've used and it is easy to navigate.

T

Teemu

03/21/17

4 out of 5

Usable tool, needs some improvement still

Pipedrive works just fine, just some finetuning needed to make it perfect. Activities list would be better if "activity done" worked better. Pipedrive Android App is fine, but calling new people through the App is not easy. Adding new contacts on the go could be easier. Some reservations, fine software nevertheless.

N

Nicolas

03/21/17

4 out of 5

Simple

Pipedrive is simple, easy to set up and yet very powerful. My only concern so far is how to manage and clean up duplicates that tend to occur.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].