Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Great CRM - Simple but powerful

What do you like best? Ease of use, easy to create and manage custom fields, tight integration between organizations and individual contacts What do you dislike? Not much. the API link to Google calendars is occasionally flaky. Sometimes there are mystery behaviors that go away (like not being able to find a record, then you can. These issues are infrequent. Filters could be better, such as allowing to filter on specific types of future activities. What business problems are you ...

Good but not excellent.

What do you like best? Pipedrive's APIs to other marketing and sales softwares work perfectly. About this point, there is no complaints. What do you dislike? I really don't like the Business Intelligence features (which there are basically none, it's hard to extract valuable data from pipedrive. Recommendations to others considering the product Don't expect data from Pipedrive, just a big contact list. What business problems are you solving with the product? What benefits have you ...

Get in the sales flow quickly & efficiently

What do you like best? Piepdrive focusses on the core needs of a salesperson. With customizable categories and deal flows, it allows me to see at a glance where projects and potential projects stand at any given time. What do you dislike? It's hard to customize emails through the service and as a result I prefer to send messages through my email instead. Recommendations to others considering the product It's much easier and less bulky than Salesforce. What business problems are ...

Pipedrive is so easy to use for a fast pace work culture!

What do you like best? The convenience of this product is awesome. We make so many calls in a day and need a CRM system that is easy and convenient to use. The price you pay for this product is so cheap as well which is a giant plus! What do you dislike? It is a little confusing setting up. I wish there was a built in Tag feature. We however found a way to make it work though. I really have no complaints. Recommendations to others considering the product If you are looking for ...

Best CRM I have Used

I have used my fair share of CRM's and Pipedrive, is very user friendly and from a manager's role, provides easy tools to see where deals live along with integrations into Slack and other tools we provide to our sales rep.

Outstanding tool !

Of course, the initial setup - where you input some historic - can be a bit boring. But the rewarding ease to use makes the effort worthy.As it is, the tool is really a perfect dashboard of my activities. Everything I do, I input in Pipedrive. Sometimes I can think that I am wasting some time, but what a wonder when I can find anything of the historic of my actions in it. I am following currently several hundreds of prospects and customers. With Pipedrive as dashboard, I do not miss any ...

O Pipedrive é o gatilho do nosso entusiasmo!

A flexibilidade e possibilidade de customização foram os principais motivadores para a migração. A abertura para integrações colocam a aplicação em disparada na frente dos concorrentes.Obrigado por existirem!

Easy

Easiest CRM we've tried so far.

The best CRM so far!

What do you like best? The email integration, scheduling of the activities and the daily reminders What do you dislike? The data import could be more user friendly What business problems are you solving with the product? What benefits have you realized? Faster conversion, we know when to follow up

Efficient and effective

What do you like best? Easy to import, export and assign deals. Segmentation of exports is feature friendly. What do you dislike? Lacks advanced dedupe functionality. It would be nice to link orgs with deals and contacts during import rather than creating multiples. Customer support needs work. Needs advanced permissions. What business problems are you solving with the product? What benefits have you realized? Assigning reps deals and activities