Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Just Started Using

What do you like best? I am able to arrange different sections of my pipe into a specific order to make it easier to keep track of my deals and their status. What do you dislike? There is a learning curve that I needed to reach. Figuring out how to sort things in a more advanced manner is still something I need help with. What business problems are you solving with the product? What benefits have you realized? Being able to keep track of and push deals to close. I have been able to ...

Great for beginners

What do you like best? Simplicity, graphic view, ease to understand main functionalities, which is great for new user like me. The automated relation with emails sent from Outlook to Pipeline generic inbox is great to keep track of all messages sent to prospects. What do you dislike? Would like to easily drag columns on the main view and sometimes email recognition is not accurate Recommendations to others considering the product Great for beginners and tohse statting on sales roles ...

A basic and simple to use CRM that helps you focus on what matters the most

What do you like best? Pipedrive is simple to use. We started off with Salesforce and it was like trying to kill an ant with a nuclear bomb. We needed something simple: a CRM that let us keep track of contacts, our communication with them, associated deals, and deal status. Pipedrive does that and does it well. Also, their customer support is fantastic. What do you dislike? Pipedrive's filtering system is sub-par. They don't have a good way of allowing you to be able to search and ...

Great tool for just starting out

What do you like best? I believe the single think I liked most about the tool was the visual flow of the product itself. Being able to see the flow of your leads from stage to stage is an awesome feature. What do you dislike? I think the think I disliked the most was the cc'ing of email and email tracking. I for some reason could not figure out how to get pipe drive to keep track of all my emails in one place. The only way I figured was that I believe you have to manually bcc the ...

PipeDrive: Simple Tool, just the basics

What do you like best? Simplicity. Many CRMS are so hard to get started and very confusing. As a smaller sales team we just needed to jump into something. Pipedrive was simple and covered the basics What do you dislike? There are a few bugs when it comes to tracking. Deals get switched from one person to another although that's becoming less and less frequent Recommendations to others considering the product Use it as a first step for a new sales team What business problems are you ...

Awesome and simple

What do you like best? I liked the simplicity of the software and the graphics are nice to look at. I also like the closed won/lost VALUE display. What do you dislike? Lack of customization - what is in the software is all you got - no custom reports like; When did my employee book this appointment? not there. Recommendations to others considering the product If you're looking for something to cut costs and you don't need ROBUST reporting like SalesForce can provide - this is the ...

I enjoy the simplicity of PipeDrive to …

I enjoy the simplicity of PipeDrive to keep all of my deals flowing. I've considered more complex CRM systems but then I found this system and I love it. It's easy to use and keeps me totally organized.

I enjoy the simplicity of PipeDrive to …

I enjoy the simplicity of PipeDrive to keep all of my deals flowing. I've considered more complex CRM systems but then I found this system and I love it. It's easy to use and keeps me totally organized.

Great resource for keeping track of leads

What do you like best? Ease of use, ability to follow up, ability to send follow up emails to prospects, etc. What do you dislike? I do not dislike any portion of this product at this time. Recommendations to others considering the product Set up your profile to make it easier to keep track of the status of each lead. What business problems are you solving with the product? What benefits have you realized? Keeping track of leads and progress

Effective but Rudimentary

What do you like best? Very intuitive interface, somewhat like ZenHub and Trello. This allows for easily tracking of opportunities and pipeline. What do you dislike? It is pretty rudimentary. Search is rather limited as well as defining a workflow. Analytics is also pretty basic. Recommendations to others considering the product It's definitely a great place to start. I would recommend this before jumping on salesforce and the like. While it has a similar interface as ZenHub and ...