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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2311-2320 out of 3076

R

Ryan

04/18/17

5 out of 5

Long time user of SFDC and other CRM's

Long time user of SFDC and other CRM's. Love the simplicity and intuitive nature of Pipedrive. And as a long time sales person, my favorite feature is the automated pop-up forcing a next step.

YF

Yanina Fernández

04/18/17

5 out of 5

Excelente herramienta

Excelente herramienta para las ventas, se puede dar seguimiento preciso, proyectar ventas, orden en las tareas diarias, entre otras cosas.

T

Taher

04/18/17

5 out of 5

keep.us touch with leads

keep.us touch with leadshelps us to take actionremind us for meeting and calls for prticular dealand help finally supporrt us to win the led

S

Spiros

04/18/17

5 out of 5

Great professional tool

It is a great professional tool, user friendly, complete and flexible. Will make a big difference for our organization´s growth.

W

Wilfrida

04/18/17

4 out of 5

Great Interface.

Great Interface.The user experience is exceptional and easy to navigate. My concern is in project management since it's not fully established.

T

Tafadzwa

04/18/17

4 out of 5

Pipedrive

Pipedrive has been an exceptional tool in our company and Business Development team. The program has allowed us to focus on going out and talking to clients and not tie us down to admin which is the norm without such a tool.The features have been great and i love the notifications and syncing to my mailbox which allows me to stay on top of every step of the sales process.Thanks for a great program.

T

Tom

04/18/17

4 out of 5

PipeDrive - easy to use

Very good system. Easy to use, definitely recommend it.

KW

Kasie W.

04/14/17

4.5 out of 5

Valuable Sales pipeline, always keeping forward motion in your deal

What do you like best? User friendly, can create multiple pipelines and make the pipelines with the stages you want them to have. Great tool to always provide forward actions and movement for your sales deals. It forces you to have a forward actions and makes the users continue to touch the deal and not allow them to rot. What do you dislike? Can take alot of time to set up pipelines custom if you dont use their traditional loaded layout What business problems are you solving with the ...

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AS

Alessandra S.

04/14/17

3 out of 5

Great ->BASIC<- Pipeline Management Tool

What do you like best? Very easy to use. Clean interfact. Minimal onboard and ramp-up time. What do you dislike? Limited reporting. Basic functionality. No one-to-one in platform email sending with templates. Recommendations to others considering the product If you are a small team with basic sales (and need a very cost affective platform PipeDrive may work for you. However if you are looking for sales automation tools, call-tracking and an integrated platform for ...

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ND

Nelson D.

04/13/17

5 out of 5

pipedrive user review

What do you like best? Simplicity, streamlined, quick to learn, good for small companies. What do you dislike? Weak reporting tools. Cannot run compicated reports. What it can do is sufficient for most smaller organizations. What business problems are you solving with the product? What benefits have you realized? Tracking sales efforts.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].