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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 221-230 out of 2966

J

Jonathan

10/25/23

5 out of 5

Great Experience

We are having a great experience so far. The team is always willing to help.

C

Connor

10/24/23

5 out of 5

Joana was great to work with

Joana was great to work with. Very responsive too

CT

Chad Tomaszewski

10/22/23

5 out of 5

The product demos and trial period are...

The product demos and trial period are excellent. Stephanie answered all our questions and went beyond by extending our demo which helped us to complete our evaluation.

AU

Anonymous User

10/20/23

5 out of 5

"Easy to find and work on Leads to close deals faster"

What do you like best about Pipedrive? It is allowing me to customize CRM to fit my specific sales process, which is a best feature for me. What do you dislike about Pipedrive?

BR

B R

10/18/23

5 out of 5

Great Experience

I would like to express my gratitude for our Success Manager, Joe Robinson’s efforts with helping us onboard and train users on Pipedrive. His dedication to our success as a client and commitment to providing useful resources is impressive and deserves recognition. He is consistently available to help us push through roadblocks during our onboarding process and provides great ideas like hosting Q&A sessions for new users. Joe’s actions are having a significant impact with our team, ...

Read more

SW

Scot Wellman

10/18/23

5 out of 5

Great Move For Us

Pipedrive has been a great move for us. The software is easy to use. It integrates with our key partners. It does everything we need it to do and more. In addition our account manager Joe has been very responsive and helpful to all of our needs!

LB

lincoln b

10/18/23

5 out of 5

"Pipedrive review"

What do you like best about Pipedrive? Visual Sales Pipeline: Pipedrive provides a visual representation of the sales pipeline that allows users to easily see the status of each deal and prioritize their sales efforts accordingly.

L

Luke

10/17/23

5 out of 5

Luis on the onboarding team has been so…

Luis on the onboarding team has been so great!

B

Becca

10/17/23

5 out of 5

First Impressions

I'm still new this, but so far Pipedrive has been really helpful. I like board representation of all our deals and projects and how we can link them easily to each point of contact. I've also been very happy with how easy it was to import existing contacts I had in an excel spreadsheet. Looking forward to getting to use Pipedrive more.

SM

Shark Moving

10/16/23

5 out of 5

Easy to use and great prices compared…

Easy to use and great prices compared to other companies.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].