Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Very handy tool

What do you like best? Easy to build and manage complex pitch pipelines, and see at-a-glance how sales are progressing What do you dislike? It would be good to be able to customise what details are visible on the tiles in pipeline view Recommendations to others considering the product Good for low volumes of complex deals. Not sure if it's best for large volumes of sales. What business problems are you solving with the product? What benefits have you realized? Better tracking and ...

It is very good tool but there are …

It is very good tool but there are still things to do improvements.

Most intuitive CRM I have ever used

What do you like best? For someone who has a small consulting and sales business no need for complex set up or management of teams or individuals( other than myself. I crm to keep me organized and effective it what so far it is providing. So far, the jury on this is still out. What do you dislike? Ability to change user experience and or view What business problems are you solving with the product? What benefits have you realized? Funnel management and automation of simple tasks

Pipedrive, solid on mobile or desktop, intuitive and flexible

What do you like best? Reliable & effective on both mobile & desktop with flexibility to customize to your unique needs. It just does the job well. What do you dislike? Just don't get any more expensive. I don't have much more neg to say. Recommendations to others considering the product Try it out. You don't have time to try every CRM. But this one is worth trying out. What business problems are you solving with the product? What benefits have you realized? I've used it for 3 ...

Great sales / CRM tool for small businesses

What do you like best? Really like the pipeline view that, if used properly, can be a great tool for nurturing leads through the conversion process. The 'activities' functionality is also a very vital part of my day-to-day operations, checking in to see what leads/companies I need to follow up with at any given time, and planning/forecasting when my next check point should be. What do you dislike? Based on certain dates / timelines, some leads turn to an alarming red, just because they ...

Pipedrive as a sales and account management tool

What do you like best? I like how visually appealing the process is. What do you dislike? I dislike that it doesn't take weekends into account when adjusting color for how long a deal has been rotting. Recommendations to others considering the product It will work well for a lot of applications and does a great job organizing client lists as well. What business problems are you solving with the product? What benefits have you realized? It organizes projects and allows our team ...

Fantastic user interface and wonderful for the salesperson

What do you like best? Pipedrive makes it really easy and FUN to manage your pipeline as a frontline contributor. The UI is gorgeous, it's fast, and it's so intuitive. What do you dislike? As a platform, it's just nowhere near salesforce (of course. It also has some annoying limitations for SaaS businesses that make it tough to manage multiple sales cycles, upsells, downgrades, and churn. What business problems are you solving with the product? What benefits have you realized? ...

Buggy and Unreliable

What do you like best? Visual Pipeline View - Although could use overhaul What do you dislike? Very buggy - to do lists malfunction, pages load slowly, email chains sometimes won't attach with BCC or email integration. This is a very subpar CRM IMHO. I was a salesforce user and only used the basic functions to manage deals. I really don't know how this CRM got some great reviews. Maybe for a company that is in less than 50 prospects at a time? Recommendations to others considering the ...

Good CRM for Sales People

What do you like best? The way in which the leads can be distributed from Cold to Warm to Hot is awesome What do you dislike? The User Interface can be a region for improvement. Recommendations to others considering the product Must use CRM for growing organizations What business problems are you solving with the product? What benefits have you realized? Pipedrive helps in maintaining the sales leads and moving them to different stages of maturity.

How Pipedrive helped our business

What do you like best? The ease of use, and how organized and clean the layout is What do you dislike? That with the rotting feature, it does not remove the rotted deals, it just makes them colorful. Recommendations to others considering the product If you need an inexpensive CRM that you can set to fit your needs, this is your best option. What business problems are you solving with the product? What benefits have you realized? We had a very complicated and expensive CRM ...