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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2251-2260 out of 3076

A

Anonymous

06/06/17

5 out of 5

super adaptable and easy crm

What do you like best? I like best the possibilities to adapt and set up nearly all of the fields and the pipelines. we can model our own pipeline-process. What do you dislike? i do not like that, if using the pipeline overview, you can loose the overview easily. but i think that is not a big disadvantage. What business problems are you solving with the product? What benefits have you realized? we can structure our sales process in a easy way. new employees can learn to use ...

Read more

WN

Woody N.

06/06/17

5 out of 5

CRM at the speed of sales

What do you like best? Speed of data entry and pipeline management is dead simple. What do you dislike? Pipedrive & Mac OSX form fills conflict. What business problems are you solving with the product? What benefits have you realized? Contact and pipeline management

A

Anatoli

06/06/17

5 out of 5

Helps me manage over 100 conversations with ease and confidence

Program meets the promise to make managing multiple connections and conversations much easier. Interface is clean. Extremely high value for money through saving my time and hassle and risk of forgetting important info. Support responds quickly via email.

C

Camille

06/06/17

5 out of 5

Juste parfait !

Pipe Drive est une solution parfaitement adaptée pour de la gestion commerciale. Tout est simple et intuitif, les rappels d'actions, les notes, les fonctionnalités sont tout à fait adapté. Je ne pourrais plus faire sans.

DS

Daniela S.

06/06/17

5 out of 5

Now I've the best sales results.

What do you like best? Pipedrive is the best assistant you can have. With the tool I never more lost one communication with one client or any feedback. You have all informations you need in desktop or mobile, all calls is included in the history, emails, proposals - you have all informations in your hand. The client have the felling they're important to you, because all history you have there and you can talk 3 months later about the same thing with he. It's super important and I had the ...

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A

Anonymous

06/06/17

5 out of 5

I love pipedrive

What do you like best? Ease of use, email tagging is HUGE. super fast. The map feature is great to see my other prospects/customers that are close. Entering in new accounts, people is so easy and only takes a few clicks. Customer service is great, had one issue in the last 10 months of using the product and it was resolved in less than 24 hours. What do you dislike? There isn't really anything to dislike. Recommendations to others considering the product Just do the trial, you ...

Read more

WS

Will S.

06/06/17

4.5 out of 5

Excellent Sales Tool

What do you like best? The intuitive visual sales pipelines are excellent. They are so simple to understand, meaning it takes very little to get a sales person set up and using Pipedrive. What do you dislike? The ability to store someone's browsing history against their contact would be useful; knowing when they had visited your website or opened an email etc. What business problems are you solving with the product? What benefits have you realized? Growing a sales pipeline from ...

Read more

B

Bjarne

06/06/17

4 out of 5

PipeDrive is a wonderful tool.

I think its a wonderful tool that makes it so much easier to keep an overview of all your contacts. Working in a small newspaper, I've seen the usefulness of PipeDrive. In the future I've had great use for it in my work as a journalist, and I hope this tool can be further developed to service many fields of business.

AP

Andre Perdomo

06/06/17

4 out of 5

Only the part of sales analysis isn´t good

Only the part of sales analysis isn´t good. I have to create a lot of filters to manage my sales team, but the rest it´s perfect.Excelent for manage the daily salesman activities.

A

Anonymous

06/06/17

4 out of 5

Day and night compare to Sugar CRM

What do you like best? Simplicity, efficiency, import/export, Price What do you dislike? - problems with micro-service Trello. - Options in role of users Recommendations to others considering the product USe it it isthe best CRM I used What business problems are you solving with the product? What benefits have you realized? CRM is seen as a constraint by sales team. With Pipedrive it is so simple and done for them that they liker to use it. So they use it and the data are more ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].