Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Seamless User Experience

What do you like best? Clean and simple user-interface. Very intuitive and easy to on-board new team mates. What do you dislike? Not able to track the same deal in multiple pipelines. Contact sync has issues. Recommendations to others considering the product Very good as a first CRM and deal management system for small teams. What business problems are you solving with the product? What benefits have you realized? Tracking effectiveness of the sales team, and managing projects ...

Assistant manager

What do you like best? the best thing about pipe drive is the way its user experience has been and with the new calendar integration, it look wonderful. What do you dislike? When the activities turn red when you leave them untouched What business problems are you solving with the product? What benefits have you realized? details about people, project timelines, and scheduling.

Easy to use and understand

What do you like best? Simplicity to keep records and control over our sales and salesman What do you dislike? I cant customize reports and do priorization of deals Recommendations to others considering the product Easy and simple. What business problems are you solving with the product? What benefits have you realized? Control over our calendar and deals

Director of Sales

What do you like best? Search is excellent. It picks up on all key words -- even from my notes. It's saved me a few times! I also love that I can review attachments that were included in my emails. Fast and easy to reference. What do you dislike? I think the continuous email string could be tightened up. With a few clients, I might have 20 emails back and forth in one day and over a course of a month 400 emails. Hard to sift through those emails sometimes. Recommendations to others ...

Best Sales CRM

What do you like best? Very easy to set up and use for the sales process What do you dislike? Not good for account management (any kind of after sales Recommendations to others considering the product Awesome for sales, switch to a different CRM after the close What business problems are you solving with the product? What benefits have you realized? All our sales uses it for their organization

At last I found CRM to replace my own

What do you like best? After 12 years of using own homemade MS Access-based CRM I finally found web-based CRM with very close logic to mine, sales CRM approach and other good things in it: - enough functionality, nothing redundant; - smart, comfortable and easy interface; - sales-oriented CRM, in my business I use CRM mostly for lead generation, movement through pipeline and clients data and statuses collection, Pipedrive is about all these things; - normal collaborative ...

Making my day neat and tidy!

What do you like best? I enjoy the fact that each morning I wake up, Pipedrive has itemized my daily schedule for me. I know what my day looks like before I even get out of bed! What do you dislike? I have worked with other CRM's that allow the call to be made directly from the desktop and also be recorded. It would be amazing if Pipedrive implemented a system similar to this. What business problems are you solving with the product? What benefits have you realized? In my line of ...

I love it!

What do you like best? Pipedrive organizes my prospects, people I want to get in touch with, follow-ups, reminds me of my important dates and deliverables. What do you dislike? I would like to assign team members to certain deals without having to pay for aditional users, as these cases are very specific. What business problems are you solving with the product? What benefits have you realized? I have the statistics of everything I sell.

Pipedrive is awesome

What do you like best? The interface is soo clean and user friendly. What do you dislike? Not easy way to enter contact in company. you have to add contact them link to company. What business problems are you solving with the product? What benefits have you realized? Sales accountability, keeping tabs on job progress, and statistics.

Incredibly Easy to Use

What do you like best? Visually and intuitively easy to operate. No need to spend a lot of time training employees because the platform makes it so easy to use. We used another salesforce prior and it was just too overwhelming for our sales staff. Pipedrive is awesome What do you dislike? There is nothing i really dislike about the product. The mobile app could be a little better What business problems are you solving with the product? What benefits have you realized? Sales Pipeline ...