Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

PipeDrive Fits My Business!

What do you like best? "Our business does not fit into a traditional sales format. Pipedrive allows for quite a bit of customization which gives us the ability to add customer boat information as well as product info. Also, being able to upload files and have emails attach to a customer file is extremely helpful. Add to that a price that makes it possible for a small company to afford using it and you have a winning product that I certainly would recommend!" What do you dislike? After ...

Awesome

What do you like best? The simplicity of using a complex CRM. The major part of my day i'm away from office, and on Pipedrive i can see all of information about a business or company. What do you dislike? When a client reply of a my e-mail, Pipedrive doesn't save automatically the answer. Even if client use reply all. What business problems are you solving with the product? What benefits have you realized? At any time, i can see the status of a business and all the business of the ...

Excited and happy

What do you like best? The best thing on Pipedrive is the sales funnel management. You can see your business in a simple and objective way. You can integrate with a lot of softwares and how we use infusion and jira the pipedrive integrate with them. What do you dislike? I really would like to create tags to have a best integration with infusionsoft and jira. . The way i see the statistics i find it confusing. Recommendations to others considering the product Ease of use, clean, ...

A simple CRM system to grow your business

What do you like best? Easy to use, logical layouts, ability to connect emails and the reminder to follow feature. What do you dislike? Not so much dislike but would add a feature to bucket contacts into different groups. Recommendations to others considering the product Take the trial and see for yourself What business problems are you solving with the product? What benefits have you realized? Using pipedrive to reach out to prospects and also to manage interactions post lead ...

Great Service

What do you like best? Pipedrive is easy to use and stay organized. I would recommend it to anyone. What do you dislike? There is nothing I dislike. I mainly use it for storing new contacts made through business development and reminders for follow up and it's perfect. What business problems are you solving with the product? What benefits have you realized? Helps to keep organized and set reminders as well as sync with email and calendar.

Very usefull CRM

What do you like best? The possibility to quickly manage my accounts. What do you dislike? It might get a little slow sometimes, but nothing that a quick refresh won't fix. What business problems are you solving with the product? What benefits have you realized? Perfect follow-up of prospects.

I have been using Pipedrive for about 3 …

I have been using Pipedrive for about 3 years now. It is extremely user friendly. Love it.

A CRM for everyone

What do you like best? I really enjoy Pipedrive's flexibility. We are using it for a number of different groups internally and have it customized for each. The import feature is great as well. What do you dislike? I don't have any major complaints. In software in general I always like more options and Pipedrive seems to have everything I need. Recommendations to others considering the product Pipedrive is great by itself, but when combined with Zapier it becomes even stronger. What ...

Awesome in b2b IT service sales

What do you like best? - STATS! - easy to use - easy to assess each sales rep by activits, stats, etc. - customization What do you dislike? It would be perfect if the LOST deals could automatically RE-OPEN after indicated time and automatically appear in the pipeline. What business problems are you solving with the product? What benefits have you realized? Deals and clients management Evaluations of sales reps

Very effective and user friendly CRM software

What do you like best? - The user interface is really nice; - It is customizable; - The integration API is very easy to use and made integrating Pipedrive to our existing sales system a 2-week job of a single IT analyst; What do you dislike? I think it should have features to enable the highlighting of key accounts vs. other clients. On a sales pipeline not every client is the same and we do not have very visual ways of distinguishing the clients right now (the potential sale ...