Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Simple to use, but simply lacks features

What do you like best? It is intuitive to use, doesn't have unnecessary fields that a lot of other CRMs have What do you dislike? It does lack a few important features like job title for contacts. It isn't as polished to be able to send out invoices and bils What business problems are you solving with the product? What benefits have you realized? Sales CRM. Easy to use, cheap subscription

So good, we build integration from our product to it

I have been using Pipedrive for several years now. Or actually, I don't have to use it much, as it does not require much to keep our pipeline organised. It integrates beautifully with all essential tools we use, like Google Suite and from there to phone contacts and so forth meaning again, that I don't have to use Pipedrive much to keep everything there organised.Our own product is a B2B inbound marketing tool, and we recently build integration between Loyalistic and Pipedrive, which helps ...

Easy and fast to use CRM for small- & medium-sized teams

What do you like best? Pipeline can be modified quickly and Pipedrive has great integrations to other tools that we have in our tool stack. What do you dislike? BCC feature doesn't seem to work every time on all of the deals. What business problems are you solving with the product? What benefits have you realized? Pipedrive makes our new business activities transparent and its easy to see the statistics. We have also integrated different tools to Pipedrive, so we can store ...

Free and Easy - does everything you need for a small business!

What do you like best? It has a simple and easy to use interface. tracks everything i would need for a small business. What do you dislike? Doesn't have all the features of a well established CRM system, however, considering it is free it is absolutely adequate What business problems are you solving with the product? What benefits have you realized? maintenance of sales pipeline. essential for maintaining the profitability of the business

Why CRMs are so important

What do you like best? I liked the idea of being able to track all of my leads and where they are in the Sales Funnel at any given time. The more funnels you add the better you get at them. Knowing and understanding the numbers are very important. I am still learning what to measure and how to measure it. I do think that this should be a two person process, this will help identify more milestones. What do you dislike? Getting other people to help you. Pipedrive wanted an outrageous ...

CRM easy to use for a reasonable price.

What do you like best? Very simple to use. A great user interface that makes you directly comfortable with. You can log in and directly start to input the information of your customer. The all process is well done and very intuitive. Very few possibility to make mistakes Price of the basic version is competitive on the market What do you dislike? Not really much bad to say. Maybe just a little bit complicated to configure. But the basic configuration is already very useful for ...

Got the UI spot on

What do you like best? Usability and user interface are great and make your day-to-day work easy and smooth, especially activities (tasks. I come from 5 years of Salesforce which were far from memorable, from a number of reasons (this isn't a judgment of Salesforce's worth. Initially Pipedrive seemed a bit too simple but in the end, for a pretty standard sales cycle and a small organisation it proved to be spot on. What do you dislike? Reporting is a bit basic and - sadly - the main ...

Using Pipedrive as a Student Association

What do you like best? Integration with gmail inbox, customising abilities of the pipeline What do you dislike? The price/user doesn't drop when having multiple users Recommendations to others considering the product Put all settings right before starting to extensively use the CRM. What business problems are you solving with the product? What benefits have you realized? We had the biggest sales this year, thanks to starting to work with a CRM, Pipedrive.

My pipeline is visible!

What do you like best? I like that my sales pipelines are visible and its easy to manage follow up, which we all know is the biggest risk in any funnel. Its easy to use and when I reach out to them for help, they are always helpful and resolve my questions/issues. What do you dislike? There is no way to run a report on all pipelines together. And the statistical reports are a bit hard to understand. What business problems are you solving with the product? What benefits have you ...

Probably the best CRM system I've used so far

What do you like best? Simplicity!! What makes it so good, is that it is so simple to use - we've implemented it in our firm going from no CRM to Pipedrive and everyone was onboard super quickly. What do you dislike? There is a limit when it comes to features and especially export/analytics, which is very poor. Luckily there is a ton of other applications which can do this for you (such as Slemma Recommendations to others considering the product Consider if its simplicity or ...