Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Great tool to follow your leads along the sales funnel

What do you like best? Pipedrive gives you a great overview of your leads and their development along the sales funnel. Plus leads are asigned to respective sales reps, so that double contacts can be avoided. What do you dislike? The specific pipedrive BCC to redirect emails to the CRM tool is a bit primitive and much more complicated than in tools like HubSpot. Recommendations to others considering the product If you want a simple, straightforward CRM tool, this is the one for ...

Good for an extremely basic CRM

What do you like best? For a medium size agency with a very small business development team, having a "free" CRM was extremely beneficial in terms of overhead. It fulfilled our needs on a very basic level: log and track a lead, and predict revenue based on the values assigned to deals. What do you dislike? I can best describe it as a very bootstrap experience - the user experience is quite clunky, and it can be very difficult to track a deal with a long historical thread or quite a ...

Trello on steroids

What do you like best? Has good pipeline features for estimating cost across phases. Tried other add-one like email and notifications. What do you dislike? Doesn't improve sales pipeline experience enough to continue using long term. What business problems are you solving with the product? What benefits have you realized? More efficient sales tracking.

Pipedrive: the cheaper alternative to Salesforce.com

What do you like best? Pipedrive does everything that salesforce does for a much lower price of $12/Monthly with UNLIMITED LIVE SUPPORT and I am a ONE MAN SHOP, NOT a Fortune 100 firm with 1,000 + Licenses. What do you dislike? There is nothing that I dislike. Nothing Recommendations to others considering the product I HIGHLY recommend their free trial service then see if you want to go back to your previous CRM What business problems are you solving with the product? What benefits ...

Pipedrive is EVERYTHING I've been looking for in a CRM!

What do you like best? I'm at association events and meetings all day, when I'm done I just see who are my clients nearby on the mobile app and start doing office visits, It's that easy. Also, I like that it shows me the last time I've talked to someone. Since I'm in a service industry I have repeat clients that I need to stay in front of consistently and Pipedrive helps me do just that! What do you dislike? I wish the stats didn't compare me from the week or month prior. It's more ...

Easy to Use

What do you like best? This is a very straightforward platform that allows you to create different pipelines or channels and easily move contacts or deals. What do you dislike? Its limited in what it can do or track on its own. Recommendations to others considering the product Pipedrive is great for a startup with minimal overhead costs and ease of customization. What business problems are you solving with the product? What benefits have you realized? It keeps me from overlooking ...

Easy to use!

What do you like best? The entire CRM is web based. This allows for easy access and navigation. The interface is very user friendly and I was able to pick it up within minutes. What do you dislike? I cannot place follow ups directly into my outlook calendar, however pipedrive does email me to remind me of my follow ups. What business problems are you solving with the product? What benefits have you realized? Easy to track deals in all stages of the sales process.

Fast CRM

What do you like best? It has all the bells and whistles you would expect from a CRM. The best is it's quick learning curve. I also like bcc to the notes. What do you dislike? The capability to add leads via a digital marketing campaign and/or lead generation when a specific action is done from a user. What business problems are you solving with the product? What benefits have you realized? Keeping track of sales, revenue, and notes.

Pipedrive is a great CRM tool

What do you like best? I love how I am able to customize our sales pipelines and the sales team can access their pipeline via the Pipedrive mobile app. Also, we have Pipedrive integrated pretty much all of our other software (Slack, intercom etc What do you dislike? The notifications I receive when a team member adds or changes a deal seems to be delayed. I am not receiving real time notifications. What business problems are you solving with the product? What benefits have you ...

Powerful CRM and sales pipeline without unnecessary features

What do you like best? Simple interface is easy to use and customizable for our needs. Both the desktop and iOS apps are a pleasure to use. Our sales team wanted a software that didn't get in the way of their already hectic workflow and Pipedrive nailed it. What do you dislike? Hard to come up with any negatives. The webform could be more customizable. Beside naming the required entries fields, there's no way to import our logo or a url for the lead to click back to the website. What ...