Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

First time Pipedrive User

Really enjoyed Pipedrive's easy to use interface, it is all clearly laid out and easy to navigate. It has been a breath of fresh air as a small business to use and be able to effectively & efficiently track our progress. As its the first time I used it vs other big known brands in the market, I feel it competes on the same level. It is a great tool and can be powerful if used correctly.

Leveling up our sales game

We recently started using Pipedrive because we wanted to level up our sales game and add professionalism by eliminating provisional documents. Pipedrive wasn't as easy to get started with as we expected, but now that we have a firm grasp of it, it saves us a lot of time. The information is easy to find, and, most importantly, the clients are happy because it's very easy for them to navigate and see real-time results and progress.

Joana was amazing

Joana was amazing. She followed up to schedule a demo, her demo was AMAZING, and she was honestly an integral part and reason why we decided to go with Pipedrive. She was very personal and she new the ins and outs of what we needed. 100% satisfied with her work!!!

Pipedrive has been a great tool for our Building Materials company

Pipedrive has been a great tool for our company. We like that it is versatile to meet the needs of our specialized industry out of the box. I want to especially recognize our Senior Success Manager, Joe Robinson, for being available to listen, support and advise as we go through our journey. And kudos to Pipedrive for seeing the value in having employees like Joe who are timely, full of knowledge and ready to roll up their sleaves to help.

Excellent prosional

Excellent prosional. He has advised us perfectly and clarified all our doubts in record time.

Diogo was very knowledgably and…

Diogo was very knowledgably and efficient

Stephani was knowledgeable and able yo…

Stephani was knowledgeable and able yo answer all of our questions and concerns in a timely manner. She also understood the nature of a running business and allowed us to extend our trial period several times to accommodate. Pipedrive was recommended by trusted business partners and we are excited to get this puppy off the ground!

I'm part of a local business club and greatly recommend Pipedrive because it's a powerful and valuable tool!

I'm running a small trucking business and was looking for an instrument to coordinate my financial and sales departments - that's 2 people. I'm just learning and moulding processes, but I already use: - integration with Google spreadsheet to calculate and automatically return route distance to the pipeline, - want to use integration for internal document generation, it's good but I'm gonna test it to see more results, - connecting my finance reporting with CRM. I tried a small but ...

Orla has been absolutely awesome...

Working with Orla has been an absolute dream... she's been super responsive and helpful and bent over backwards to arrange whatever demo's etc we've needed. I'd already trialed other systems but was a bit behind with looking into Pipedrive. However that all changed when I got in touch with Orla! She fast made up the ground and overtook everyone else, and it made the whole process of choosing the right system so straightforward. I'm loving my experience of Pipedrive so far... very intuitive ...

We had a great tutorial with Taiwo…

We had a great tutorial with Taiwo Oniti. He was thorough and answered any questions we had. We are looking forward to putting Pipedrive to use!