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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2181-2190 out of 3076

W

Wildes

07/05/17

5 out of 5

Great CRM

Great CRM, intuitive and powerfull

M

Marek

07/05/17

5 out of 5

good option to easier your job

I am in real estata busines, Pipedrive makes our job more then 100% easier

Y

Yasir

07/05/17

4 out of 5

Easy to use but could have more features.

Pipedrive is quite easy to use and understand. Not that big of a learning curve but there are some features I would like to see. Email read receipts, templates for emails, time a task was created.

B

Brad

07/05/17

4 out of 5

Best app for keeping track of your …

Best app for keeping track of your prospects

L

Lauren

07/05/17

4 out of 5

Project Management Platform

For new lead and database management I love Pipedrive, Ive actually converted the whole team at work to using it. Being able to report across pipelines is great. My one reservation would be a better project management tool so that we can use one platform for project planning and then lead management, which is the end result of all projects.

GF

Gonzalo Flota

07/05/17

4 out of 5

It is a great tool for pre-sales …

It is a great tool for pre-sales management!A good advantage is that you can put parameters on the information you want follow up to.

VC

Versatile CRM program with lots of features.

07/05/17

4 out of 5

Great CRM with lots of customization …

Great CRM with lots of customization options. Pipedrive has added great features along the way. We've used Pipedrive for about 2 years now and can't imagine our sales process without it. It's a versatile program that we use to track sales, marketing and customer followups. The only thing holding back from a 5-star review is a few options for stat tracking I would like, but overall, a great CRM. I have referred many other businesses to Pipedrive.

L

Leo

07/05/17

4 out of 5

Fit for us

Fit for usWe've implemented Pipedrive into our company over 18 months ago. It easy to learn, use & it's mobile. It matches our needs and have already recommended it to my network.

L

Lionel

07/05/17

4 out of 5

Fantastic tool

Fantastic tool, which we have been using for nearly 4 years now.The reason why I give 4 stars instead of 5 is for the lack of one specific functionality which is missing (and that competitors such as HubSpot provide: the possibility of programming and sending sequences of emails, as well as tracking them (and please don't tell us about the integration with Mailchimp, which is not great.The tool is way better-looking and more user-friendly than any other on the market, please add the "email ...

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B

Brian

07/05/17

4 out of 5

Pipedrive is a great tool that helps …me stay organized

Pipedrive is a great tool that helps keep me organized and focused on daily tasks with customers.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].