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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2161-2170 out of 3076

A

Anonymous

07/12/17

3 out of 5

Helpfull for Leaf Managememt

What do you like best? The best part about pipedrive is that it is very easy to user and setup. the interface is simple and can be understood in just one go What do you dislike? There are limitation in terms of flexibility with business types Recommendations to others considering the product If you need an easy solution to keep a track on your customers and leads , you can definitely consider popedrive What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

07/12/17

3.5 out of 5

Easy to Use minimal options

What do you like best? Easy to use and navigate. When creating views you can select different filters to customize and add a note field giving a quick snapshot of your customers What do you dislike? Reporting is minimal. It is hard to get an idea of where you are and where you stand against your colleagues in a detailed manner Recommendations to others considering the product Use filters available when organizing data. Consider other ways to generate reports that will help drive ...

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D

David

07/11/17

4 out of 5

Very easy to use

Very easy to use, great features and continuously improving and making changes for better, I would recommend it

A

Anonymous

07/10/17

4.5 out of 5

Desktop version great; mobile version poor

What do you like best? the desktop version is easy to navigate, with easy to view pipelines, the ability to make notes, schedule activities and link up email communications. What do you dislike? the mobile versions on iphone and ipad are very poor. Hard to view your own deals, notes, activities etc. Recommendations to others considering the product if relying on mobile version, best not use and get used to the desktop version as you'll be disappointed. What business problems are ...

Read more

L

Leo

07/06/17

4 out of 5

Fit for us

Fit for usWe've implemented Pipedrive into our company over 18 months ago. It easy to learn, use & it's mobile. It matches our needs and have already recommended it to my network.

R

Recep

07/06/17

5 out of 5

i have been using pipiedrive for 1 year …

i have been using pipiedrive for 1 year and it is really fit with out business model we are so happy with pipedrive.

GA

Gaurav Asthana

07/06/17

5 out of 5

Pipedrive is very easy to manage

Pipedrive is very easy to manage, it helps us to make our sales funnel simplify, you can easily drag, put values, enter information about the call details, about client information, and you can put reminders on each client to call, meet etc. Everything on pipedrive can be customized you can upload your sales funnel from a file to pipedrive, yes need to make changes according to pipedrive format. This will help you to identify rotten clients whom you have given any value or a date. I have ...

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EB

Erin B.

07/06/17

3.5 out of 5

You Don't Actually Need Salesforce

What do you like best? Lots of integrations with other marketing platforms/tools. Good depth of usage for true power users but still simple enough to benefit small sales operations. What do you dislike? Expensive per user if you are not using it to its maximum capabilities. What business problems are you solving with the product? What benefits have you realized? We use it to track our sales efforts, including statistics like time to close, numbers per salesperson, etc. We have used ...

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L

Lauren

07/06/17

4 out of 5

Project Management Platform

For new lead and database management I love Pipedrive, Ive actually converted the whole team at work to using it. Being able to report across pipelines is great. My one reservation would be a better project management tool so that we can use one platform for project planning and then lead management, which is the end result of all projects.

K

Karina

07/05/17

4 out of 5

Best CRM I've ever used!

Best CRM I've ever used!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].