Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Easy to use

Easy to use; Very functional. The app is very intelligent too.

Solid CRM for SMEs

What do you like best? Very easy to use and keep track off. Easy to manage and structure as a manager while also easy to access and utilize as a sales rep. What do you dislike? Statistics are a bit minimal, custom fields cannot really be filled well via API, in general there are some missing connectors to other tools. Recommendations to others considering the product Great tool - esp. for a growing company that quickly needs to ramp up without much CRM set-up and training. What ...

Truly best pipeline management

What do you like best? I’ve tried pretty much all the major sales pipeline / CRM software and there’s nothing that comes even close. Simple, intuitive, clean. Just give it a try, it’s free anyways for the first month. What do you dislike? Battery usage a problem. Great app overall, although the Activities section is a little cumbersome. My main complaint is the battery usage which can be 7 to 15% when it’s not even being used, this is a problem. Recommendations to others ...

The CRM that most closely meets our needs (until we found Streak)

What do you like best? ** Update ** If you live in Gmail / Google Suite then Streak is possibly a better option ** Having reviewed and trailed many CRM's - we eventually settled on Pipedrive. Unless you have too much money and time there is no such as the perfect CRM; most will require learning and customisation to meet your specific needs. For us, Pipedrive balances simplicity, features and ease of use with enough customisation to make it work well for our needs. We're a rapidly ...

Great CRM Easy of Use and lot of integrations

What do you like best? You divide your sales funnel in what they call a pipepline, making it very graphic the state of current leads . I like the analytics it gathers one you start enter information, predicting the time you will close a deal, the money made vs the effort and a lot of other greats stuff. The ability of their API makes the process even better What do you dislike? The mailing part on the starter plan is such a pain as you have to put the specific email address of the ...

Powerful Program

What do you like best? Automatically syncing email correspondence with different profiles, the extraordinarily quick learning curve, and the flexibility of the program What do you dislike? I'm still trying to figure out the best way for a small business like mine to properly utilize Pipelines, and I think importing via CSV could be a little easier. Recommendations to others considering the product Take the time to play around with the program and get to know it. Also, you can sign ...

I would recommend Pipedrive with my …

I would recommend Pipedrive with my eyes closed, I love their support, newsletters and dashboard. I just can't wait for new features to come.

Great for Small Team and Kanbaning your Email

What do you like best? The Kanban board for the Pipelines. Makes it easy to visualize what tasks are getting done and what things need to be moving forward. It is vastly easier to use than Salesforce and makes it easy to augment with the API which is pretty great. What do you dislike? Wish there was a From reply so I could use multiple emails, email templates would also be nice, little bit more data gathering automatically would also be nice. What business problems are you solving ...

Pipedrive is the SHIZ!

What do you like best? Ease of use, drag and drop interface. It was built by sales people for sales people. What do you dislike? Available integration with other apps. Other than that, it's the best CRM I've ever used. What business problems are you solving with the product? What benefits have you realized? CRM. Sales Tracker.

Excellent Sales Focused CRM

What do you like best? So simple to use, easy integrations with other software. Everyone loves it, from management to the end users. What do you dislike? I wish the zapier integration worked a little better to send prospects to a different system we use. Recommendations to others considering the product Go take the free trial, you won't be disapointed. What business problems are you solving with the product? What benefits have you realized? Sales tracking and follow up. Keeps ...