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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2141-2150 out of 3076

CL

Caymen Lowe

07/28/17

4 out of 5

Pretty good tool!

Pretty good tool!For the price it's hard to beat. Better than Salesforce in my opinion

A

Anonymous

07/28/17

5 out of 5

Great Sales CRM.

What do you like best? Easy to track sales. GUI is great. I like the mobile App as well. What do you dislike? Complicated to do integrations or spend time making sure they work etc. What business problems are you solving with the product? What benefits have you realized? Staying organized.

A

Anonymous

07/27/17

4 out of 5

Pipedrive is great for start-ups

What do you like best? Price point Task driven Not overwhelming - just want visibility. Salesforce has TOO many options. What do you dislike? Slack integration misses the mark. Really feel like more can be done here. What business problems are you solving with the product? What benefits have you realized? Sales tracking. Tasks and activities force us to think about next steps. Visibility into sales.

CL

Caymen Lowe

07/27/17

4 out of 5

Pretty good tool!

Pretty good tool!For the price it's hard to beat. Better than Salesforce in my opinion

WC

william c.

07/27/17

4 out of 5

Excellent Organiser

What do you like best? Simplicity, flexibility and clarity. Pipedrive enables us to manage our pipeline of several thousand leads at a time. What do you dislike? The analytics are not as good as other platforms but it is cheaper! Also the fact the you have to upgrade to premium to use the inbuilt emailer is a pain. Recommendations to others considering the product better analytics, free email option What business problems are you solving with the product? What benefits have you ...

Read more

AF

Alexandre F.

07/26/17

5 out of 5

Full pipeline tool with easy to use analytics for small teams

What do you like best? That's pretty easy to use. It's actually a complete and full of possibilities and customizations. If you have 2 peoples managing pipeline or a larger group of >30 peoples, Pipedrive works very well. Especially to get you know the details of stats in an easy way. Helping you improve your metrics. What do you dislike? At some moments, start to be difficult to integrate and don't lose time with "paper work" fulfilling information. But, not that bad! Any CRM need ...

Read more

A

Anonymous

07/26/17

5 out of 5

Good starting CRM

What do you like best? Very easy to use and the app is great! We have enjoyed using the software and can easily onboard new hires. What do you dislike? Not the best plug in options. When we deployed marketing automation pipedrive didn't plug in. What business problems are you solving with the product? What benefits have you realized? Tracking pipeline and customer needs.

A

Anonymous

07/25/17

4.5 out of 5

Very useful sales tool

What do you like best? allows me to keep track of all of my leads and make notes as I have conversations with my prospects. I can move everything along within the different stages as they move forward to becoming a sale. What do you dislike? I wish I could put more than one contact on a deal. Sometimes I'm working with more than one person from a company and I'd like to have both of their names/phone numbers/ emails listed on the account What business problems are you solving with the ...

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A

Anonymous

07/24/17

2.5 out of 5

Decent, no frills CRM

What do you like best? pipedrive is structured around deals, so if you can perceive your sales funnel as such, it's fantastic. It's very straightforward interface, decent app, no-frills way to capture and execute on all your leads. super affordable for small businesses! What do you dislike? it doesn't have the features i would like, such as a business card scanner, and information is less organized than I wish. What business problems are you solving with the product? What benefits ...

Read more

A

Anonymous

07/21/17

5 out of 5

Great for pipelines

What do you like best? The sales pipeline and how we are able to customised it to our needs. What do you dislike? It´s a bit slow when updating high amounts of data- What business problems are you solving with the product? What benefits have you realized? Sales organisation.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].