Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

It's super user friendly (API HELPS!!)

What do you like best? I was able to automate and integrate tools that make setting up appointments, send emails, and track new leads easily. What do you dislike? There are no manual or videos on how to learn this stuff you ultimately have to just do it. Recommendations to others considering the product I would like for them to make videos or ask current users to make videos on how they use the service and granting those users rewards. What business problems are you solving with ...

CRM made specifically for salespeople & entrepreneurs!

What do you like best? Fantastic layout and user experience... a platform built for salespeople to improve efficiency + workflow. What do you dislike? doesn't integrate with Microsoft Outlook. Recommendations to others considering the product fantastic tool for small sales teams & entrepreneurs! What business problems are you solving with the product? What benefits have you realized? organization!

Pipestone is pretty good

What do you like best? Pipedrive is easy to use and configure. What do you dislike? I have found that Pipedrive does not always save your work and sometimes splits contacts into separate companies even when the company already exists. What business problems are you solving with the product? What benefits have you realized? We use Pipedrive to track sales leads, deals and installations.

Basic sales accounts management

What do you like best? You are able to input all relative contact information, tag a potential sale price point, categorize the leads interest, filter results, add category activities, and sync to calendar. What do you dislike? Map/address input feature is not functioning well. Even with address input they don't always show on the map. There is no spot for unit/room numbers. Internal calendar is not helpful. Not as compatible on mobile as on desktop. Hard to replicate similar tasks ...

Streamlined CRM

What do you like best? I love the layout of Pipedrive. Very easy to navigate. We use it to track all of our deals and contacts. I like that it's fairly inexpensive and the "pipes" are easy to manage. What do you dislike? I dislike that the mobile version doesn't save pictures or log text messages when sent through Pipedrive. Recommendations to others considering the product They are always good about getting back to answer any questions. If you don't understand something, don't be ...

Adequate CRM Application

What do you like best? It's a cloud based solution that allows me to track incoming leads. We create a Zap using Zapier to automatically upload new leads that come in to our website and that are entered in our email system. The Activity scheduler is very useful to plan future contacts for prospects. Creating and tracking deals is also very useful What do you dislike? When new records are added to the database, the contact list doesn't automatically refresh. I'm not too crazy about the ...

Cheap & does the job

What do you like best? Pretty intuitive, very low cost. Does the job until things get too complicated. What do you dislike? In Pipedrive, you can't designate required fields. Recommendations to others considering the product Give a shot! What business problems are you solving with the product? What benefits have you realized? Predominantly as a CRM, but some customer success and account management data housing. Pipedrive does a good job at being versatile and has a simple and ...

Best personalized pipeline management

What do you like best? easy to manage stages of sales process and navigate between each What do you dislike? Ran slow at times, but I'm sure it's been fixed What business problems are you solving with the product? What benefits have you realized? More efficiency, it makes it easier to break up your day and focus on one sales stage at a time.

Pipedrive keeps me in the game

What do you like best? I love how I can track my cultivating and nurturing process with prospects. What do you dislike? Not sure there is anything I really dislike. Recommendations to others considering the product If you aren't strategically and actively tracking your sales process, Pipedrive is the best way to do so. My favorite part is seeing how much I have in possible sales based on prospects and projects in the pipeline. It is so inspiring and definitely makes me work a little ...

Solid Platform that Helps us Track Leads, Emails, Sources, Pipeline, etc

What do you like best? Ability to filter by division, user, service line, etc. Then to track where each lead is within the funnel from intro five steps through to close/cash. Ability to track activities, emails and interactions, along with internal notes within each lead. What do you dislike? Graphics are okay, but could use some work. Would like advanced reporting if possible in the near future. Want to find a way to create c-suite reporting that answers their questions better than ...