Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Simple and user-friendly

What do you like best? It is very easy to follow the flow of everything within the pipeline. Everything is pretty straight forward and user-friendly What do you dislike? I wish there was a better way to sort activities that we create (by date, etc... What business problems are you solving with the product? What benefits have you realized? Sorting by regions has been helpful for us to better organize our pipelines.

Pipedrive

What do you like best? Really easy to use right away from the box :- What do you dislike? There were not any dislikes, this just wasn´t for me. What business problems are you solving with the product? What benefits have you realized? It was really quick to update customer card.

Good basic CRM

What do you like best? I like this if you are in sales, keep track of your deals and your potential deals. Easy way to look at both on laptop and mobile. What do you dislike? It does have a little bit learning curve to understand it. It is not too expensive but as a single person operator it was over my budget at that time. Recommendations to others considering the product It is s a good solution for sales reps and business owners. What business problems are you solving with the ...

decent startup CRM

What do you like best? new features constantly being pushed, as well as modern UI. What do you dislike? Missing some features that larger CRMs have. Recommendations to others considering the product Try it out for a small business. What business problems are you solving with the product? What benefits have you realized? We used it to help manage our deal flow for customers and suppliers as well as partners.

Great Visual CRM

What do you like best? Pipedrive is a simple, visual, and Kanban funnel management tool that is hyper focused on helping sales people manage open deals. What do you dislike? I do not have a lot of bad things to say about Pipedrive. We switched from Salesforce some time ago and have never looked back. The one element that would be nice to see is the ability to set targets and manage/visualize performance against target. Recommendations to others considering the product Pipedrive is ...

Essential part of our new business pipe line

What do you like best? The thing I like best about pipe drive is the absolute visibility it gives us over the process of new client acquisition. Pipedrive does just as its name implies. Keeps track of a prospect throughout the pipeline of a acquisition. And it does this so well. What do you dislike? I would like some of the custom fields to show up at the top level UI for entering a new prospect, rather then having to go a second screen in. Recommendations to others considering the ...

PipeDrive Review

What do you like best? I love the simplicity of the software - does everything other systems do with half the clicks. The easy ways to move opportunities across the stages is excellent for tracking what is happening. What do you dislike? I haven't found anything yet that I dislike about it. That said I haven't used all of the features yet Recommendations to others considering the product I would give the trial a go - no doubt you'll love it. Compared to other software such as ...

Its great, super organized and simple

What do you like best? I like the activities and email sync. I like the layout and that multiple users can use one admin account. i like tge price and i like the orientation process. What do you dislike? I dislike the layout sometimes . i dislike how rotting works. i dislike the import export process. could be better. Recommendations to others considering the product it is real good for construction oversight What business problems are you solving with the product? What benefits ...

A good visual way to track deals

What do you like best? I like the visual drag and drop format that Pipedrive offers. It's really intuitive and easy to add or remove users. The pricing plan also worked wonders for us (a small start-up. What do you dislike? I don't feel like new features are being added, it feels very much like the platform is being maintained and now improved. I'd really like to see some new/useful features around forecasting. When it comes to forecasting it doesn't compare to any CRMs I've seen. ...

A simple and easy CRM tool

What do you like best? The ease of use and options within the main portal What do you dislike? Nothing, everything worked as I expected it to in accomplishing my goals Recommendations to others considering the product Give this a shot and let the CRM do all of the work for you, it's super simple to use! What business problems are you solving with the product? What benefits have you realized? Constant contact and organization for all leads