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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 201-210 out of 2966

EV

Evelina Vatzeva

11/12/23

5 out of 5

Great Personal Support!

Thomas was super helpful and supportive. I do appreciate talking to people instead of AI chat boxes. I just started but I love Pipedrive so far and I am really pleased I got eventually a CRM. Many thanks and all the best!

BS

Bruno Santos

11/09/23

5 out of 5

The product is very simple to use

The product is very simple to use, although it has all the business critical functionalities I need to run efficiently the sales process of our team. Fast adoption of the tool and the support was great.

FC

Federico Colangelo

11/09/23

5 out of 5

From zero to hero in a week

Pipedrive was really easy to setup and to adapt to our sales workflow. Moreover, importing our Spreadsheet based customer and deals data was a breeze.

RL

R. L

11/08/23

5 out of 5

Flexible approach to customer needs

Flexible approach to customer needs, thank you for a nice product.

CF

Carsten Falborg

11/08/23

5 out of 5

Great onboarding

Great onboarding, great helpcenter with lots of info and just a generally well made system.

CS

Cristiana Simoes

11/07/23

5 out of 5

The platform meets all our needs!

The platform meets all our needs and even exceeds our expectations. Furthermore, the support initially given by Henry was of great help in our decision.

TB

Thomas Bourgoin

11/07/23

5 out of 5

Easy to setup

Easy to setup Live chat to find how to do something interesting

NN

Nam Nguyen

11/05/23

5 out of 5

Fantastic intro to Pipedrive

Joana was great it taking me through the key features that weren't priority for me but I was curious about maximizing. It was a fantastic intro to the platform.

AH

Anthony Henry

11/02/23

5 out of 5

Pipedrive review- SCORE sports

The ability to connect with Stephani at multiple points of the process was key. We had many questions at different stages in the process and we always received back answers in a timely manner. The ability to run a trial and then have Stephani provide us with an extension was also key for us. We still had questions on how our team would utilize this product after our trial period was over so the extension was very useful as it provided us with clarity and confidence to move forward with ...

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CD

Collin D

11/02/23

5 out of 5

Pipedrive has been perfect so far.

Pipedrive has been perfect so far. Paula has been amazing in teaching me the ropes and offering me great insight on the platform. It seems to fit my needs very well and I could not be more pleased.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].