9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 201-210 out of 3076
JM
James Mac
02/28/24
Brilliant customer service led to purchase of system
We received a really quick response upon enquiring about the system. Thomas was very helpful throughout the enquiry phase and conducted a very useful demo for us to learn from. It made it very easy to understand the systems processes and want to invest into it.
T
TKİLAC
02/28/24
Thanks for your support.
Date of experience: February 29, 2024
AK
Alex Kaloust
02/27/24
The approuch of the account executive…
The approuch of the account executive was very friendly while the product was one that we have previously used and recently had the need to start using again.
MA
Megan Anna
02/27/24
Andrea Barahona Is Awesome!
Andrea Barahona was so helpful! She went out of her way to help me customize and brainstorm templates for our business.
J
Judy
02/26/24
Great trial period
Great trial period; simple to use, good training webinars and support once signed up also, quick responses. Operationally has helped me increase focus in the right areas and increase efficiencies in my work streams.
JT
Jay Townsend
02/26/24
Unlike other CRM accountmanagers
Very pleasant salesperson and an amazing CRM
RM
Rory Macpherson
02/26/24
Initial experience
When I reached out to the customer support team they responded very quickly and I was set up that day. I initially dealt with Robyn on the live chat and she was very helpful and had a great attitude. I also done a zoom call the following day with Vanelee who was also very helpful and positive, showing me all the available features and functions of Pipedrive and again, Vanelee had a brilliant attitude. I look forward to using Pipedrive to take our business to the next level!
TO
Tomasz Orzechowski
02/25/24
Easy-to-use CRM system with great business scalability
This is not my first contact with Pipedrive and I always have a very positive experience using it. No matter if I worked with B2C or B2B customers, your CRM has always met the expectations. I recommend for anyone looking for an easy-to-use CRM system with great business scalability and a very rich portfolio of integrations.
MF
Morten Falch
02/25/24
Everything went smooth
Everything went smooth. We had a a great onboarding and follow up.
MF
Morten Falch
02/25/24
Everything went smooth
Everything went smooth. We had a a great onboarding and follow up.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].