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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2071-2080 out of 3076

P

Peter

08/30/17

5 out of 5

Left Salesforce for Pipedrive

I have dropped SalesForce, which was too complicated & technical for my small salesteam and our relative limited use. We have exchanged it with PipeDrive, which is much simpler, more graphically pleasing and generally easier to work with.

P

Paul

08/30/17

5 out of 5

Pipedrive - good sales process focus

Pipedrive is an intuitive, easy to use CRM system. I moved to this from a competitor due to its ease of use and visual interface. Importantly, it enables me to visually track the movement of prospects in the sales process. In addition, the facility to work with email is very useful. I would highly recommend this system for small business.

R

Rogier

08/30/17

5 out of 5

As a salescompany

As a salescompany we use Pipedrive for more then 10 cliënts. Pipedrive does exactly what we would like it to do. Every wish we can do within Pipedrive or a broad scale of integrations. Pipedrive innovates continually to help us day by day to improve our results. Thank you Pipedrive :-

TS

Tom Sak

08/30/17

5 out of 5

What I love about PipeDrive …

What I love about PipeDrive is that it's visual - making it much easier to literally "see" where I am at with a client.

KF

Kimberly F.

08/30/17

4.5 out of 5

Minimizing Insanity with Pipedrive

What do you like best? I use the Add Activity feature to keep myself on track with follow up emails, phone calls and tasks. I can date the activity and forget about it, allowing myself to NOT have to keep thinking about the many projects I keep up with. This keeps all sales and projects from piling up in my mind and on my desk. With both desktop and iPhone apps, I am able to track my projects, even when working remotely. What do you dislike? When adding artwork to a pipeline, you only ...

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W

Willie

08/30/17

5 out of 5

Great tool to capture your business …

Great tool to capture your business results and awesome planning tool.

R

Rafael

08/30/17

5 out of 5

Love it

I love pipedrive <3

P

Prabhat

08/30/17

5 out of 5

Very User Friendly,Effective Cloud …

Very User Friendly,Effective Cloud Based CRM Software.I have already referred many friends to buy this CRM.All the Very Best to Pipe drive !!!!

MK

Michael K.

08/30/17

5 out of 5

Great CRM program!

Great CRM program. Allows you to layout your deals on a customized, step pathway so you can track progression in the best way for your business needs. Integrates well with popular software utilities to streamline communication between your sales force and the customer. I love how when a customer responds to a Facebook ad, that customer's contact data is automatically populated in Pipedrive and my team is immediately notified.

T

Tuomo

08/30/17

4 out of 5

Excellent tool to manage sales …

Excellent tool to manage sales pipeline. I still learning all the bell and whistles such as adding correct type for lead source.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].