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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 191-200 out of 3076

N

nautic29200

03/10/24

5 out of 5

So far so good

Date of experience: March 11, 2024

MS

Mishel Shtivelberg

03/10/24

5 out of 5

Like the way how your managers provide…

Like the way how your managers provide information and assist during the test period. special thanks to André Augusto.

NW

Norman Walsh

03/10/24

5 out of 5

Nice, simple CRM

We were looking for a simple CRM for managing customer info and sales pipeline for a small software business. Pipedrive looked as if it would fit the bill so we did an evaluation and it met or exceeded expectations. An account manager did an excellent walkthrough of the features relevant to us and was very helpful and informative. So far so good!

R

Roberto

03/06/24

5 out of 5

Our Caio account is very professional…

Our Caio account is very professional and everything has gone very well. Good sales software

IR

Igal Roitman

03/06/24

5 out of 5

Joshua was great!

Joshua was great! Anwer all our questions and gave us real solutions. Thank you

MR

Mr. Richard Bowen

03/04/24

5 out of 5

very intuitive system

very intuitive system

AY

Alexey Yashkov /// Lazarus SIA

03/03/24

5 out of 5

Pipedrive is a Great tool for sales.

Pipedrive is a Great tool for sales. Made my life easier. One needs a bit of time to master it to enjoy smooth sailing after that.

SK

Sinoea Kaabi

03/03/24

5 out of 5

Great Product and Customer Service

Very helpful customer service and support. They have answered all my support questions and also offered me a meeting session to go through the features they have.

PS

Pedro Santos

02/29/24

5 out of 5

Support

Proactive contact but from a helping point of view and not overselling

DJ

Daniel Jankowski

02/29/24

5 out of 5

We had an excellent onboarding…

We had an excellent onboarding exprience, the pepole at pipedrive were superhelpful and we were able to import sll our data from our old system without any problem.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].