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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 191-200 out of 2966

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Abdullah Diltemiz

11/28/23

5 out of 5

Great Report and support

During the trial period, we had many questions regarding reports and specific features we were looking for. Sales rep. tried to answer and returned with a solution or a way to do this. He also communicated with us almost every day to learn the platform's features. We also experienced different platforms, and Pipedrive is the one with quick returns and solutions. I also especially liked the report part of the solution as well as differentiating revenues such as payment options and ...

Read more

D

Dennis

11/28/23

5 out of 5

Very well informed in advance

Orla informed me well about the opportunities with Pipedrive and she helped me to make the decision for this CRM without being pushy. Now it's up to us to start using it.

D

Dennis

11/28/23

5 out of 5

Very well informed in advance

Orla informed me well about the opportunities with Pipedrive and she helped me to make the decision for this CRM without being pushy. Now it's up to us to start using it.

CS

Christian S

11/28/23

5 out of 5

"The most useful tool to follow uo clients"

What do you like best about Pipedrive? I like that all of my prospect are in the correct time timeline and help to get best follow up What do you dislike about Pipedrive?

RF

Rafael Faria

11/27/23

5 out of 5

I have been having a great experiencie…

I have been having a great experiencie with Pipedrives star Thomas Richardet. One of most mindset driven persons I have ever met. Are you thinking to sign up for Pipedrive? I recommend Thomas as your contact.

RF

Rafael Faria

11/27/23

5 out of 5

I have been having a great experiencie…

I have been having a great experiencie with Pipedrives star Thomas Richardet. One of most mindset driven persons I have ever met. Are you thinking to sign up for Pipedrive? I recommend Thomas as your contact.

RB

Raluca Bentea

11/26/23

5 out of 5

it’s pretty

it’s pretty easy to use (so far) and the ux is very pleasant.

RB

Raluca Bentea

11/26/23

5 out of 5

it’s pretty

it’s pretty easy to use (so far) and the ux is very pleasant.

KD

Kelly D

11/23/23

5 out of 5

"Love Pipedrive!"

What do you like best about Pipedrive? We have been using Pipedrive as our CRM for only a couple of months now and we are all loving it. It was easy to implement and it's easy to use. Pipedrive is intuitive and doesn't have dozens of screens you don't need like other bloated CRMs. We are trying out new features and apps weekly and so far it has been a time saver and is allowing us to do a better job of managing our contacts and sales funnels. Each time I have had a question customer service ...

Read more

KD

Kelly D

11/23/23

5 out of 5

"Love Pipedrive!"

What do you like best about Pipedrive? We have been using Pipedrive as our CRM for only a couple of months now and we are all loving it. It was easy to implement and it's easy to use. Pipedrive is intuitive and doesn't have dozens of screens you don't need like other bloated CRMs. We are trying out new features and apps weekly and so far it has been a time saver and is allowing us to do a better job of managing our contacts and sales funnels. Each time I have had a question customer service ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].