9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 181-190 out of 3076
MR
Michał Ruta
03/18/24
price list is great.. but to expensive
price list is great, but not for us.. Professional Plan is to expensive.
C
Charlotte
03/17/24
Highly intuitive system with a great…
Highly intuitive system with a great support system to get you up and running.
SP
Sprout Production
03/17/24
Best customer support ever in a CRM!
Date of experience: March 18, 2024
A
Anders
03/17/24
Smooth onboarding and technical…
Smooth onboarding and technical support. The overall experience converting from previous CRM to Pipedrive was smooth and I got the needed support regarding few technical questions I had.
BM
Brian Moore
03/14/24
Pipedrive is a gamechanger
The app fits a lot of needs for our business and allows our sales process to be proactive instead of reactive. Our on-boarder/trainer Tai was knowledgeable and helpful.
TK
Timo Kulmala
03/14/24
Excellent customer service and easy to…
Excellent customer service and easy to find tutorials to get your crm up and running.
MW
Mr Wilkes
03/13/24
Listened and answered all our silly…
Listened and answered all our silly questions. Very helpful
KK
Kay Kay
03/13/24
Very knowledgeable!
Date of experience: March 14, 2024
NS
Niels Sonneveld
03/13/24
Honest sales and good allround solution
Sales rep was honest and clear about her knowledge of the software and how she used it and what she did and didn't like. I think it's one of the more complete solutions on the market right now with a price that's actually affordable for small/medium companies.
JU
Jacob Udodov
03/10/24
Amazing account executives (sales rep)
Amazing account executives (sales rep)! We contacted Andre more than 10 times during the last 2 weeks while implementing Pipedrive. And he did his job amazingly! Pipedrive is not an absolute winner as a platform, as it still misses some features (but it's the best option for us), but at the same time the Service their provide along with the platform is truly outstanding. I can say it after completing 5 demos with other platforms when choosing the best CRM for our use case.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].