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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 111-120 out of 2966

D

Dan

02/19/24

5 out of 5

Good connectivity

Good set of integrations, user friendly interface, probably best email sync out there. Separate thanks to Orla McDaid at Pipedrive.

RC

Rikard Cidh

02/19/24

5 out of 5

Easy to use, easy to setup

It´s been easy to get started with Pipedrive and already in the simpler offerings, it has most of the features you need as a smaller company.

NH

Namira Hasan Shaikh

02/19/24

5 out of 5

Easy to use

Easy to understand and use, straightforward. Love the layout, not crowded or messy.

D

Dan

02/19/24

5 out of 5

Good connectivity

Good set of integrations, user friendly interface, probably best email sync out there. Separate thanks to Orla McDaid at Pipedrive.

MO

Marc Ordever

02/18/24

5 out of 5

4th time I have signed up

This is the fourth time I have signed a company up to Pipedrive. I always take your excellent service to each job I start. Your CRM system is great to use and I love it. Without it I could not do my job.

GE

Gregorio Español

02/18/24

5 out of 5

Excellent tool

Excellent tool. It covers all our needs The sales team is very responsive and helpful

MO

Marc Ordever

02/18/24

5 out of 5

4th time I have signed up

This is the fourth time I have signed a company up to Pipedrive. I always take your excellent service to each job I start. Your CRM system is great to use and I love it. Without it I could not do my job.

A

Anon

02/18/24

5 out of 5

Love the product

Love the product, and have had good experiences with support so far

GE

Gregorio Español

02/18/24

5 out of 5

Excellent tool

Excellent tool. It covers all our needs The sales team is very responsive and helpful

A

Anon

02/18/24

5 out of 5

Love the product

Love the product, and have had good experiences with support so far