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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 101-110 out of 3076

SH

SALES HAIMOUR

05/14/25

5 out of 5

Fatima was a great help for us and did…

Fatima was a great help for us and did assist us perfectly in every steps

PS

Philipp Schwarz

05/14/25

5 out of 5

Great features like Email integration

Great features like Email integration, automation and individualization of pipelines

T

Tim

05/11/25

5 out of 5

Ease of use

The software seems very intuitive but the final selling point for us were the 2 conversations we had with Isabella who listened to our needs and helped us to see even clearer how Pipedrive could meet those needs.

J

Jonathan

05/09/25

5 out of 5

Isabella is a true professional!

We had some pretty unique requests going into this, especially for a small company. I interviewed with several other CRM reps and Isabella was the only one to take the time to ask questions about our company direction and offer solutions based on my feedback. We are very excited for the solutions she offered our team and how Pipedrive will aide in our continual growth!

VC

Valued Customer

05/09/25

5 out of 5

A Hard Line

John was always available to ask him questions and was persistent but no a pest. It's a hard line to walk in sales and he did it fabulously.

JS

Julie Szyba

05/09/25

5 out of 5

Head of Marketing

We’ve just signed on with Pipeline and want to thank Stephani team for her incredible patience, understanding, and support throughout the onboarding process. From answering our many questions to thoroughly explaining how the program works, her guidance has been invaluable. We truly appreciate the time and care they’ve given us as we prepared to take this next step and are excited for what lies ahead with Pipeline!

S

Sian

05/01/25

5 out of 5

Easy to personalise and set up

Easy to personalise and set up, ease of use and options to integrate with 3rd parties.

FA

Fares A

04/23/25

5 out of 5

Zach was very helpful!

Zach was very helpful. The tool's awesome. Speedy demo, to the point and worth it.

F

Franz

01/04/25

5 out of 5

User friendly interphase

User friendly interphase. Great and vast content for onboarding.

DM

Daniel Mauchan

01/02/25

5 out of 5

Seamless and straightforward pricing

Seamless and straightforward pricing

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].