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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 101-110 out of 2966

TO

Tomasz Orzechowski

02/25/24

5 out of 5

Easy-to-use CRM system with great business scalability

This is not my first contact with Pipedrive and I always have a very positive experience using it. No matter if I worked with B2C or B2B customers, your CRM has always met the expectations. I recommend for anyone looking for an easy-to-use CRM system with great business scalability and a very rich portfolio of integrations.

I

Irina

02/25/24

5 out of 5

Thanks Ricardo Madeira for support!

Provided detailed and helpful explanation and instructions. Thanks Ricardo Madeira for support!

MM

Mohammed madadha

02/21/24

5 out of 5

Easy and Very useful.

Easy and Very useful.

MA

Mohammad AlMadadha

02/21/24

5 out of 5

Best CRM I try it

Date of experience: February 22, 2024

MA

Mohammad AlMadadha

02/21/24

5 out of 5

Best CRM I try it

Date of experience: February 22, 2024

AP

André Pereira

02/21/24

5 out of 5

Excellent and Quick Support

The CRM is intuitive to use and the support was readily available and personable. Highly recommended.

MM

Mohammed madadha

02/21/24

5 out of 5

Easy and Very useful.

Easy and Very useful.

AP

André Pereira

02/21/24

5 out of 5

Excellent and Quick Support

The CRM is intuitive to use and the support was readily available and personable. Highly recommended.

RC

Rikard Cidh

02/19/24

5 out of 5

Easy to use, easy to setup

It´s been easy to get started with Pipedrive and already in the simpler offerings, it has most of the features you need as a smaller company.

NH

Namira Hasan Shaikh

02/19/24

5 out of 5

Easy to use

Easy to understand and use, straightforward. Love the layout, not crowded or messy.