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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 91-100 out of 3076

JL

John Lechnir

05/21/25

5 out of 5

It was very professional

It was very professional, informative and easy to understand

O

Olivia

05/21/25

5 out of 5

Pipedrive is intuitive and easy to use

Zachary Phillips was great to work with and helped introduce us to Pipedrive. He was very responsive to all of our questions and followed up close to when our trial was finishing up to make sure we had everything we needed. We are now users of Pipedrive!

CJ

Cindy J

05/21/25

5 out of 5

Great tool, great teams, I recommend!

Very easy and good communication with Pipedrive teams. I have been assigned one specific contact for my account. She is very hepful, available and it's great to know that someone follow me in my first steps with the tool. Next step: onboarding session with my teams. We will be ready to use our new CRM quickly, thanks!

RD

Roy Dickson

05/19/25

5 out of 5

Great CRM and Outreach tool!

I am just getting started with PipeDrive but can already see the value this will bring to my outreach efforts.

DP

Daniel Probert

05/19/25

5 out of 5

HubSpot to Pipedrive

Not a review writer, but when Zach Phillips asked, it was easy to say yes. We were moving from HubSpot and needed a new home. This was the 2nd CRM that I tested and it was a done deal. Zach gave me several free trial extensions, which was much appreciated. Answered questions quickly. Overall, Pipedrive is super affordable and does exactly what we needed it to do. We are only starting the journey, but it's been a great lift off.

MW

Marshall Williams

05/19/25

5 out of 5

Pipedrive team member - excellent experience…

Pipedrive team member Consistently reached out to me to ensure I experience a successful trial. Positive and supportive engagement. Made it clear it was personal or individualized experience. Overall, good application on boarding

MP

Michał Piechocki

05/19/25

5 out of 5

I’ve been using Pipedrive for managing…

I’ve been using Pipedrive for managing B2B sales, and overall, it’s one of the most intuitive CRMs I’ve worked with. The visual pipeline is the standout feature — it’s simple, drag-and-drop, and perfect for tracking deals at every stage. For a small team, it gives just enough structure without feeling bloated.

SD

Simone De Sanctis

05/16/25

5 out of 5

Easy to use

Very nice tools and incredibly nice customer support (thanks Beatriz)

FC

Felipe Cezar

05/16/25

5 out of 5

Easy to use

I've worked with Pipedrive in previous companies and I find it very practical to use, in addition to having many reporting possibilities. It really is the CRM I like the most.

A

Anna

05/14/25

5 out of 5

I would like to thank our manager Andre…

I would like to thank our manager Andre for his constant assistance in setting up and mastering the system. His responses to our queries are always prompt and effective, and his advices are really helpful and saves a lot of time.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].