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Pinpointe - Email Marketing Software

Pinpointe Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Pinpointe Reviews & Ratings

4.5

Very Good

Based on 101 ratings & 69 reviews

Rating Distribution

Excellent

(60)

Very Good

(5)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Pinpointe On-Demand has established itself as a robust and user-friendly email marketing solution, offering an impressive array of features that cater to both novice and experienced marketers. Users praise its intuitive drag-and-drop email builder, flexible segmentation tools, and comprehensive analytics for optimizing campaigns. The platform’s robust reporting ...Read more

Pinpointe pros and cons

  • Simple yet powerful interface, intuitive for users with varying levels of email marketing experience.

  • Excellent customer support team known for responsiveness, expertise, and hands-on guidance.

  • Flexible drag-and-drop email builder with options for HTML editing, catering to advanced and beginner users alike.

  • Comprehensive reporting and analytics, including click maps, campaign quality scores, and email performance insights.

  • Restriction on one "segment" per contact can be limiting for specific campaign setups.

  • Lacks third-party SMTP connectors, restricting integration with external email services.

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Showing 21-30 out of 69

DB

Danny B

01/12/21

5 out of 5

"Pinpointe exceeded our expectations and is an integral part of our business."

What do you like best about Pinpointe On-Demand? Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs. We send e-blasts so regularly that we need a service that can attend to any issues or problems that may occur on our end or on theirs. All issues we have had have been immediately resolved without hindering our day-to-day job. The results of e-mail campaigns meet our standards and it is easy to pull the statistics we need to ensure ...

Read more

FL

Fabrizio L

01/11/21

4.5 out of 5

"Innovative system to send advertising and surveys!"

What do you like best about Pinpointe On-Demand? For us, this software is incredible, it offers different characteristics within a single system, variety and security, the result obtained by each of its tools is incredible, each one works and works correctly, the system Pinpointe has tools to carry out digital marketing, surveys and a comment system which is great so that users can offer an opinion or leave a review of the campaigns and thus can be used as future improvements.

FL

Fabrizio L

01/11/21

4.5 out of 5

"Innovative system to send advertising and surveys!"

What do you like best about Pinpointe On-Demand? For us, this software is incredible, it offers different characteristics within a single system, variety and security, the result obtained by each of its tools is incredible, each one works and works correctly, the system Pinpointe has tools to carry out digital marketing, surveys and a comment system which is great so that users can offer an opinion or leave a review of the campaigns and thus can be used as future improvements.

S

Sherri

12/19/20

5 out of 5

An amazing company to do business with!

Working for an email marketing company with many small to mid-size clients, we were constantly utilizing different email service providers/client-owned CRMs that were not up to par for our needs for many reasons. We set out to find a company that would allow all of our clients to have accounts under one roof; who had good service/support; whose design templates and implementation tools were not complicated; and who had a good reporting system -- all of these things were things that so many ...

Read more

SN

SHERRI N

12/19/20

5 out of 5

"Outstanding Company/Service"

What do you like best about Pinpointe On-Demand? Excellent company to work with Excellent training and support teams

AU

Anonymous User

12/17/20

4.5 out of 5

"Outstanding customer service and tech support"

What do you like best about Pinpointe On-Demand? We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

AU

Anonymous User

12/17/20

4.5 out of 5

"Outstanding customer service and tech support"

What do you like best about Pinpointe On-Demand? We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

DS

Dennis Stuart

12/17/20

5 out of 5

The platform is great

The platform is great. The internal spam checker is awesome and so is the customer service.

MW

Matthew Wilson

12/17/20

5 out of 5

Flexibility and Cooperation…

Programming Flexibility and Cooperation with us as the end-user was excellent. The ability to schedule drip campaigns and analytics is at an industry HIGH.

AU

Anonymous User

12/17/20

5 out of 5

"Vice President"

What do you like best about Pinpointe On-Demand? Programming Flexibility and Cooperation with us as the end-user. What do you dislike about Pinpointe On-Demand?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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