Pilot Reviews in June 2026: User Ratings, Pros & Cons

The most important partner for any new business

What do you like best? Pilot is easy to use - I don't have to request our monthly summary, it just shows up in my inbox. It's always accurate. I've also asked for a few custom things that they've quickly adhered to. I fee like they really get the customer and live to serve me. What do you dislike? Honestly, nothing. It's simple and easy to use. Recommendations to others considering the product This is a no brainer. You need to know what's going on with your businesses finances. ...

When you thought bookkeeping couldn't get any better...

Describe the project or task the provider helped with: The team at pilot has helped our company make sense of complex, international books with a level of accuracy and professionalism that competitors can only dream of. This includes timely and error-free monthly reports, perfect categorization of expenses, and related advice. What do you like best? Blazing fast and clear responses to inquiries. What do you dislike? None whatsoever - from onboarding to day to day ...

When you thought bookkeeping couldn't get any better...

What do you like best? Blazing fast and clear responses to inquiries. What do you dislike? None whatsoever - from onboarding to day to day interactions, it's a pleasure working with Pilot. Recommendations to others considering the product Look no further - choose Pilot.

Gets all the bookkeeping right so you can focus on your business!

Describe the project or task the provider helped with: Pilot owns 100% of the bookkeeping for my ecommerce business. They helped me set it up correctly, make the right integrations, and define our bookkeeping practices. What do you like best? Exceptional customer service, clarity, explaining things. Patience with me, a non-accounting founder. Transparent pricing, great coordination with other accounting and tax-related partners/service providers. What do you dislike? Could be ...

Pilot allows me to spend almost no time on accounting/bookkeeping.

What do you like best? Pilot assigns a person to manage your account. This level of personalized support is invaluable. What do you dislike? I can't think of anything to dislike about them. They work hard to make their users happy and it shows. Recommendations to others considering the product Fire your bookkeeper and use Pilot.

Pilot allows me to spend almost no time on accounting/bookkeeping.

Describe the project or task the provider helped with: They take care of all our accounting, and produce detailed personalized company reports that give us an instant overview of what's going on with the financial health of the company. What do you like best? Pilot assigns a person to manage your account. This level of personalized support is invaluable. What do you dislike? I can't think of anything to dislike about them. They work hard to make their users happy and it ...

The best option for startup bookkeeping

What do you like best? I don't have to worry at all about our books, they can go from Pilot straight to our investors without needing any modification from me. What do you dislike? Pilot hasn't given me a reason to dislike anything. I had a question once on their pricing strategy, and they actually took the time to explain their thinking, which turned out to take some things I hadn't thought of into account. Recommendations to others considering the product Support via email is ...

Pilot is an incredible ally for any new startup

Describe the project or task the provider helped with: Pilot manages your books and provides valuable counsel for bookkeeping and accounting, which are otherwise mysterious and difficult to find as a startup. What do you like best? The team iterates quickly, overdelivers, and is incredibly responsive when you have questions. The product "just works" and requires almost no overhead (asides from occasional clarification questions) to maintain. It's an easy and obvious way to stay on ...

Unmatched Service! Amazing!

What do you like best? They keep it personal. That’s so important to me. No robots, just humans. What do you dislike? Nothing that I can think of yet. All needs have been met, and any bottlenecks in the process were never met with “sorry, we can’t do that”, but rather only a team effort to figure out a remedy. Love it.

Unmatched Service! Amazing!

Describe the project or task the provider helped with: The pilot team took on my company, and cleaned up over a years worth of messy finances. There was not a single transaction that didn’t get properly reconciled. Truly amazing. They will custom tailor their services to your needs too. Our books are now extremely detailed, but also structured in a custom tailored way to my company. Thanks to Waseem and his entire time. Can’t recommend them enough. What do you like best? ...