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PhoneWagon - Inbound Call Tracking Software

PhoneWagon Reviews in July 2025: User Ratings, Pros & Cons

Maximize client communication, track calls seamlessly.

4.6

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Starts from $39/Month when Billed Yearly

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PhoneWagon Reviews & Ratings

4.6

Excellent

Based on 686 ratings & 78 reviews

Rating Distribution

Excellent

(68)

Very Good

(9)

Good

(0)

Poor

(1)

Terible

(0)

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Showing 71-78 out of 78

JS

John S

09/07/17

5 out of 5

Awesome app for tracking calls!

What do you like best? I like that's really simple to put in an area code and setup a tracking phone number instantly. What do you dislike? Interface was a bit confusing to navigate at first for multiple clients. What problems are you solving with the product? What benefits have you realized? Tracking calls for my clients.

AI

Administrator in Construction

09/07/17

5 out of 5

extreamly happy

What do you like best? that im getting automatic reports email daily What do you dislike? nothing everything is just perfect i love the customer service What problems are you solving with the product? What benefits have you realized? i can track the ROI from my local ads

MB

Mark B

09/07/17

5 out of 5

If you want more control, faster service then Phone Wagon Works for you

What do you like best? I love that I can assign my own numbers, custom tag my calls, and that my calls get to our call center 4-6 rings sooner. The team there is just a click away everytime I need them. They took my best case scenarios and made almost everyone of them a reality. The look and feel of Phone Wagon beats the previous tracking system hands down. What do you dislike? I don't think I have found anything I could say today that I dislike. Because, everything I've asked to have ...

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DG

David G

09/07/17

5 out of 5

Quick and easy to use service that solved a business need

What do you like best? How quickly I can set up a new phone number What do you dislike? Lack of integrations. I know this is a young company, so they will come in time. Recommendations to others considering the product: Quick simple solution, but not as robust as some of the competitors. If you need a robust solution right now, they are not the go to, but they are very responsive to customers and are willing to build what you need. What problems are you solving with the ...

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UI

User in Broadcast Media

07/11/17

5 out of 5

Life (and wallet!) saver!

What do you like best? how easy to use the interface is compared to the other services we've used What do you dislike? how long it took me to hear about / start using them! What problems are you solving with the product? What benefits have you realized? We recently realized that our facebook ad sets are the real drivers of phone calls as compared to our google adwords sets, all thanks to PW

MD

Matt D

06/14/17

5 out of 5

Simple and Easy to Use

What do you like best? We were able to get up and running in just a few minutes. Couldn't have been easier. I would highly recommend What do you dislike? Can't really think of anything at this point, it's been all smooth sailing for weeks now. What problems are you solving with the product? What benefits have you realized? Business Problems Solved: We never used to know where our phone calls were coming from, and felt like we couldn't make the most of our marketing spend. ...

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UI

User in Civil Engineering

06/07/17

5 out of 5

Awesome Software

What do you like best? Hands down, the automatic text message replies when I can't answer a call. Clients have literally told me they would have called a competitor if "I hadn't texted them." What do you dislike? I honestly do not dislike anything about this platform. Recommendations to others considering the product: Give it a try. The founder, Ryan, is literally available 24/7 to help if you have issues, questions, or recommendations. What problems are you solving with the ...

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JS

John S

05/24/17

5 out of 5

Really incredible service!

What do you like best? The product is really great! Gives you everything you need to track the phone calls from marketing and how your team is handling customer service. Price wise...you can't beat it! I couldn't be happier. What do you dislike? I really like everything! It is in the beginning stages but the owner is really fast to respond and is extremely helpful. Recommendations to others considering the product: Def worth a shot. If your looking for something simple and easy ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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