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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in May 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 2641-2650 out of 2652

SL

Sarah Leviseur

02/14/17

5 out of 5

Great idea

Really love this - my team are loving the rewards

IG

Issy Glover

02/14/17

5 out of 5

Reliable service

Perkbox's staff are just so friendly and reliable

SL

Sarah Leviseur

02/14/17

5 out of 5

Great idea

Really love this - my team are loving the rewards

S

Scott

01/31/17

1 out of 5

Awful service

Lock you into hidden 12 month contracts. Pay for airport lounges with dragon pass then not allowed in until 5 minutes before your flight. You have to top up several different cards with cash to get discounts at supermarkets. Mobile phone insurance wasn't available after signing up. Most benefits only available in the south

N

Nigel

01/31/17

1 out of 5

Rip off hidden yearly contracts

Perkbox get you to tick a I agree to your T&C's box when you sign up. When you try to leave they tell you that you have agreed to an annual contract that auto renews for another year each year. This was hidden in a long legal agreement that I could have clicked through to - but of course I didn't. Who reads T&C's on the web. Yearly contracts were never mentioned on their website or in marketing or sales emails. I regret signing up - hence coming here to try to warn others.

H

HDJ

12/14/16

1 out of 5

Useless phone insurance

I receive phone insurance as part of a Perkbox package. After I broke my phone early in 2016 Perkbox's insurer, Huddlebuy, and their agents Citymain Administrators supplied me with a replacement iphone which, after a few months, started to crash and race through battery. As the phone they had supplied was refurbished (this is how they keep costs down) the warranty was with them rather than Apple. I paid the postage myself, they kepi it two days and sent it back saying there was no fault. I ...

Read more

N

nicole

07/29/16

2 out of 5

Many offers have expired

Don't recommend.

MO

Matthew Oliver Harley Walsh

02/11/16

5 out of 5

Fantastic Employee Perks

Excellent! What more is there to say!

MO

Matthew Oliver Harley Walsh

02/11/16

5 out of 5

Fantastic Employee Perks

Excellent! What more is there to say!

S

Sweets

12/26/15

2 out of 5

Nice idea but...

They seem to have come to market without the proper systems in place. Also there are barely any offers of any substance. Felt rather like a rip off.