9.4
Spot Score
PeopleKeep Reviews in June 2026: User Ratings, Pros & Cons
Personalized benefits for a modern workforce.
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Starts from $10 / employee / month
PeopleKeep Reviews & Ratings
Spotsaas Editor’s POV
PeopleKeep stands out as a valuable tool for managing health benefits, offering a streamlined way to handle reimbursements and provide tailored benefits to employees. The platform's documentation and customer support have been highlighted positively, with efficient and friendly assistance noted in multiple reviews. Users appreciate the ease of use, quick response ...Read more
PeopleKeep pros and cons
Streamlined reimbursement process, making it easy for employees to manage healthcare benefits.
Responsive customer support team, providing timely and knowledgeable assistance.
Helps companies offer flexible and affordable healthcare benefits to attract talent.
Intuitive and easy-to-use customer portal for setting up and managing benefits.
Lack of timely and effective customer support, with challenges in reaching them by phone.
Issues with accuracy in tracking reimbursements, requiring scheduling appointments weeks in advance for errors.
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Showing 51-60 out of 72
MP
Melissa P
05/29/18
"PeopleKeep is incredible."
What do you like best about PeopleKeep? Their customer service. The website is also beautiful and super easy to use. What do you dislike about PeopleKeep?
JC
JD C
05/29/18
"Great Service"
What do you like best about PeopleKeep? Ease of use. PeopleKeep is incredibly user friendly. Our staff teams loves how easy it is to use and how helpful the website is to navigate. The customer service has been outstanding, from implementation as well as the on going questions that come up. Responsive!
AU
Anonymous User
05/29/18
"User Friendly Program and Excellent Customer Service"
What do you like best about PeopleKeep? People Keep's expense submission process is very simple and in the event that there are unanswered questions, the site is also full of FAQ's. Customer service is excellent. I've always received a timely and helpful response from them.
AR
Andrea R
05/29/18
"Exactly what an organization of our size needed."
What do you like best about PeopleKeep? PeopleKeep is so simple and easy to use. It was exactly what an organization of our size was looking for. A simple, easy to manage, even easier to use system that allows us to reimbursement health expenses. It keeps us in compliance without worry.
AU
Anonymous User
05/29/18
"So Simple, and Great Service!"
What do you like best about PeopleKeep? PeopleKeep has been so wonderful. We're a small business, and recently decided to use an HSA. As an office manager with only a few years experience, it was valuable for me to find a program that was super easy and intuitive to use, with good customer support for my 5,000 questions. They did just that. They've got amazing customer service, and their site couldn't be easier to use. We especially like the vacation/PTO component that auto-schedules any ...
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AU
Anonymous User
05/29/18
"Simple and Sweet"
What do you like best about PeopleKeep? PeopleKeep starts out on a great foot with a clean, user-friendly layout. It's like walking in to a kitchen with the drawers rightly assigned or familiar- you find helpful content in the right place and its not overwhelming. Add to that great customer service, its a keeper.
AU
Anonymous User
05/29/18
"Great Alternate to Insurance"
What do you like best about PeopleKeep? I like the ease with which I am able to process claims. My monthly insurance fee is recorded and automatically sent for reimbursement which makes it easy. Also, it is extremely easy to submit one-time claims and they are usually processed in one or two days. It is also easy to see how much I've been reimbursed and how much I have left in my allowance so I know how to allot my expenses and various appointments.
DA
dominic a
05/29/18
"Excellent Service"
What do you like best about PeopleKeep? PeopleKeep is user friendly, the staff is excellent. It's easy to search, upload a picture of proof, and they'll review it for you. The reimbursement comes right in your paycheck, the staff is polite, professional and always contacts you right away. They're very personable and reach out to you if there are any issues or questions with the reimbursement.
MD
Melissa D
05/29/18
"Highly Recommend PeopleKeep"
What do you like best about PeopleKeep? PeopleKeep is so easy to use and they verify reimbursements very quickly! I have contacted them a couple of times with questions and they are very helpful and responsive.
MD
Miguel D
05/29/18
"Great experience"
What do you like best about PeopleKeep? We are a small company and we feel PeopleKeep has allowed us to get a great benefit going for us. The fact we can be able to get our health care needs deducted and managed in a professional way is amazing. It is very easy to use and always communicates with us on time.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].