8.4
Spot Score
Effortlessly manage your employees with People HR.
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Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 81-90 out of 502
ID
Iona Dizon
02/21/24
Ripple Training
The training was delivered systematically and in great detail. It was helpful to see how the process of 'Ripples' worked step by step and to be able to relate them to real life business examples was even better! Matt was very patient as we had a lot of questions on the process, but he took time to go through them during the training and didn't make us wait till the end!
L
Lesley
02/21/24
Very helpful and friendly
Teofil was very helpful and friendly, keen to find out solutions to our questions and came back to us very quickly if he didn't have an immediate answer even when the question was not within his sales remit. Made the experience so relaxing.
GH
Greg Hawkins
02/11/24
Paying Customer unable to access data
Paying customer unable to access site. Trying to contact for support for 2 weeks, no response at all. Appalling customer service.
C
Chelsea
02/06/24
Teofil was helpful
Teofil was helpful from start to finish. Explained things well and answered all my questions. :)
HR
Hayley Robertson
02/06/24
Matthew covered everything we asked him…
Matthew covered everything we asked him to, with great explanation. No questions where to much trouble and he was able to answer and show us anything we needed.
SD
Scott Davenport
02/01/24
Unresponsive
Stopped using them over 6 months ago, have sent numerous emails to customer services and our account manager Tim asking them to close the account and STOP sending daily emails. No reply from anyone. Last email we received from Tim stated “if I don’t hear back, we’ll deactivate your account on 26th January”. I thought great, finally they’re going to close the account… it’s still open, I’m still getting harassed daily with emails from a system we don’t used or pay for
AS
Ana Solcan
01/31/24
Thomas answered all our questions and…
Thomas answered all our questions and demonstrated the process flow we were asking about
CJ
Chris Johnstone
01/31/24
Made it really easy for us
Jake was very easy to deal with and helped us pick the right package which suited our small company. PeopleHr has developed into a tool which is a real asset to my operations.
CJ
Chris Johnstone
01/31/24
Made it really easy for us
Jake was very easy to deal with and helped us pick the right package which suited our small company. PeopleHr has developed into a tool which is a real asset to my operations.
SD
Simon D
01/31/24
Teofil was very helpful
Teofil was very helpful, and got our order sorted quickly and efficiently.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
