8.4
Spot Score
Effortlessly manage your employees with People HR.
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Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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GL
Gretchen Lister
05/20/24
Absolutely brilliant job
Absolutely brilliant job. There’s a lot of content to cover and Mathew has a brilliant ability to keep the team engaged and his tone and attention to what information is needed helps with focus and understanding. He’s a really great trainer. Also very patient with our millions of questions
V
Vicky
04/25/24
Helpful support staff
Usually a good experience with PeopleHR support service and this time was no different; Josh Shooter was suitably tenacious and helpful with the problem I had! Thank you Josh.
K
Katherine
04/24/24
Issue uploading documents
I had an issue with uploading information to People HR. I got a quick response from Josh after raising the case and he kept me updated and also quickly came back to clarify information to ensure he understood. We found the resolution quickly. thank you Josh
E
EPE
04/24/24
We have just completed the 1st training session
We have just completed our 1st 1/2 Admin training PeopleHR Elite with Thomas Booth. An excellent trainer, the session was comprehensive, well-paced, very interactive and he had a lot of patience 👍. Great one Thomas cant wait for the next one!
J
Julia
04/24/24
Our PeopleHR launch went really well!
We went live with PeopleHR the day before our last session with Thomas. He has been instrumental in getting our system ready to launch on time and without any issues. His method of consultancy mixed with training has helped us gain a better understanding of some of the more complex areas of the system. He is clearly very knowledgeable about the product and delivers the training in an easy to follow manner.
LW
Laura Wickens
04/24/24
Thomas was Fab
Thomas was, as always, full of answers and suggestions on how we can use the system to it's max! Thank you!
SY
Stephy Yip
04/24/24
They provided solution to my question
They provided solution to my question. however the solution should be able to do it in bulk action rather than individual way.
K
Katherine
04/24/24
Issue uploading documents
I had an issue with uploading information to People HR. I got a quick response from Josh after raising the case and he kept me updated and also quickly came back to clarify information to ensure he understood. We found the resolution quickly. thank you Josh
C
customer
04/22/24
Matt Temperton training hero
Matt Temperton is a star :) Matt is very clear, patient and instils confidence to try to undertake what he has trained. He follows up and ensures that each training session follows on seamlessly from the last. He is a real credit to the company and we have already booked more training as a consequence (and received internal budget approval for still more).
KB
Keeley Baigent
04/22/24
Teofil Cordos was extremely helpful and…
Teofil Cordos was extremely helpful and informative about the product. He has prompt in his contact and follow up without being pushy and was polite and courteous in his dealings with us.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
