8.4
Spot Score
Effortlessly manage your employees with People HR.
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Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 191-200 out of 502
RJ
Richa Jha
07/09/23
Peoplehr training
Thomas is a great trainer and the training was very informative. Enjoyed the session.
NR
Natalie Rodrigues
07/09/23
Great Product - let down by Finance Team
I have a great product - People HR ! The training was great and I have had no problems with the service when I have had a question. However the Finance team are totally incompetent and do not answer emails, I have on numerous occasions, emailed and tried to call them, as they keep sending me invoices for training I had which has been already paid for - NO RESPONSE. This is a total let down for a great product!
ST
Sarah Tomlinson
07/06/23
Helpful training
Matt delivered some training for us on the 'Ripple' upgrade to People HR. We paid for 4 hours training which was booked in 2 hour slots, but Matt kindly allowed us to bank 1 hour of training to use once we have had some time to experiment with the system and put into practice what we have learnt - a much better use of the time!
C
Carol
07/03/23
This used to be a great platform
This used to be a great platform, but now any queries are thrown at a useless bot. Impossible to get anyone to talk to about a technical issue. As long as everythings fine its great, but customer service is now non-existant.
MK
Miss Karen Whitelaw
06/28/23
amazing training session, thank you…
Just had the most amazing training session with Matthew Temperton to go through PeopleHR onboarding ripples. He is so knowledgable and guided us through each step with clear instructions and great advice along the way. His training style was so engaging. I would have no hesitation in requesting for Matthew to conduct any other trainings we may need in the future. Oh, and 2 hours felt like 10 minutes. That's always a good sign!
A
Anonymous
06/28/23
Josh Shooter A++++++++++++++
Josh Shooter has been so patient with me and was able to explain everything very clearly via a Teams call.
DR
Deborah Ready
06/27/23
Well considered app, excellent support from Sarah
Delighted to have the opportunity to join the beta trials of Employee Performance (EP). Sarah Mills has been extremely helpful in showing us around EP capabilities and how to set it up for our organisation. She's provided lots of links to resources for ongoing help and useful reminders and remains available if we come across unexpected responses (errors or restrictions on what we would like to do) from the app. Sarah is simply brilliant and an asset for promoting and developing the EP app ...
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M
Michelle
06/27/23
Excellent trainer
Kallum was a great trainer! Clearly knowledgeable, entertaining and made it interesting! Really nice guy and generally very pleased with how the day went.
DR
Deborah Ready
06/27/23
Well considered app, excellent support from Sarah
Delighted to have the opportunity to join the beta trials of Employee Performance (EP). Sarah Mills has been extremely helpful in showing us around EP capabilities and how to set it up for our organisation. She's provided lots of links to resources for ongoing help and useful reminders and remains available if we come across unexpected responses (errors or restrictions on what we would like to do) from the app. Sarah is simply brilliant and an asset for promoting and developing the EP app ...
Read more
S
Sharon
06/27/23
Issue with query filter
I had an issue with the queries field. I explained i had an issue, Joshua guided me through and explained in details, giving time to ask questions. He was very polite and patient.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
