8.4
Spot Score
Effortlessly manage your employees with People HR.
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Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 141-150 out of 502
GS
Gergo Sz
10/08/23
Fast, consistent and kind
We've been a satisfied client of Access-PeopleHR for almost a year now. We receive a fast, helpful, and professional reply within hours if we encounter any issues. I would love to highlight and thank Caitlin Janicki, our guardian angel, who solved a major issue for us within one day of reporting it.
B
Brendan
10/08/23
The sales process is great
The sales process is great. I will add more detail once we have completed the implementation
LB
Lindsay Berry
10/03/23
Access HR Training
Our training session with Tom was great. The session flew past, it was very informative and easy to follow.
R
Rachel
09/28/23
Informative and useful
The trainer, Kallum, was very friendly and energetic, which really helps on on-line training sessions. The information covered we needed to know, with useful tips and recommendations based on our company needs and requirements. Kallum was very knowledgable, informative, and had great passion for the system and it's capabilities.
G
Greig
09/28/23
PeopleHR Training
Good interactive virtual training sessions. Kallum was very enthusiastic with his delivery and kept it interesting for attendees.
SW
Shona Wright
09/28/23
Great support from Tom
We are in the thick of implementing our new platform and Tom (Booth) very patiently took us through all the system functions, answering any questions that we had -there were many! and provided additional focus in areas that we requested. The only suggestion that I would have is that the training is demonstration led, I feel that our team would have benefitted if we could have been a little more hands on. Overall. all our sessions were well structured with great delivery and Tom was super ...
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F
FF
09/27/23
Prompt and clear response
Raluca was able to explain my query promptly and clearly. She was professional and friendly. Thank you!
M
Martin
09/21/23
Thomas was knowledgeable but understood…
Thomas was knowledgeable but understood that not everyone was totally confident in using the system. He listened to our needs and tailored his approach to the training session, making me feel confident in building what I need.
LH
Lynn Hood
09/21/23
Gabrielle is very helpful
Gabrielle is very helpful, responds quickly - always friendly and happy to help - nothing is too much, no matter how many times/how many questions. Issue was solved effectively and efficiently
SC
S Cav
09/21/23
Great service from Tom
Tom knows his product and also got to know and understand his audience very quickly. We were able to up skill and increase our understanding, as well as looking at features to improve the service. Great trainer and would highly recommend.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
