8.4
Spot Score
Effortlessly manage your employees with People HR.
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Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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Showing 121-130 out of 502
D
DA
11/14/23
Really knowledgeable and personable
Really knowledgeable and personable, tailored to our needs.
LS
Lynne Schofield
11/13/23
Matt Temperton - PeopleHR
New to organisation and new to Access PeopleHR - so very impressed both with Matt and the product. Matt's step by step training and advice made even someone like me understand and embrace People HR - quite an achievement, well done Matt! I can see how we can really benefit from using the platform to a greater extent.
HW
Hannah Ward
11/13/23
The knowledge of the trainer was…
The knowledge of the trainer was excellent. Clearly explained and easy to follow along. Invaluable session for myself and my team.
HR
Hayley Reeve
11/13/23
Responsive Support
I have been supported today by Caitlin Janicki for numerous questions and support. She has been responsive and has resolved everything I have raised with her. Great customer service!
S
Sam
11/12/23
Thomas Booth was Great!
Thomas was very knowledgeable and answered all my questions successfully and in detail, with the ability to save the recording to go back over details later on, would happily work with him again
MI
Maria I
11/10/23
"A Comprehensive HR Solution With Room For Improvement"
What do you like best about Access PeopleHR? Access PeopleHR is an excellent tool. It has streamlined our HR process from recruitment to payroll. This tool is very flexible and can adapt to various organisational requirements. What do you dislike about Access PeopleHR? Access PeopleHR's customer support team can be more responsive and I also found some difficulty in customisation features. What problems is Access PeopleHR solving and how is that benefiting you? Access PeopleHR has been ...
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PS
Phil Stanley
11/07/23
Pre-sales great - implementation and service not.
We signed up to the comprehensive Access People HR software package, and we were upfront (but realistic) about our need for implementation to be prompt, as we had limited time to get the system into place. We were happy to put in the work on our side to ensure a fast implementation, and were assured everything would be done to make the process as speedy as possible. Pre-sale video calls were excellent and informative. As soon as we agreed to purchase, everything went quiet. Chased up 3 ...
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E
EE
11/05/23
Worst experience
I have never experienced customer service like this, or the lack of it! Absolutely awful. PeopleHR product is clunky and the customer service non existent! They are now breaking their own T&Cs and completely unfazed by this.
G
Genny
11/02/23
Very informative and helpful
Very informative and helpful, actually showed us how to do things when we have specific questions.
KS
Kevin Stanbridge
11/02/23
Top Training
A really helpful session today with clear and concise information. a great service offered by Matt Temperton. Thanks Matt
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
