8.4
Spot Score
Effortlessly manage your employees with People HR.
Add to compare
Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
Log in Required to View Reviews
Filter results
Sort by :
Showing 111-120 out of 502
C
customer
12/21/23
Matt the Trainer
I can't thank Matt the trainer from Access for all of his help and patience when training not only me but the rest of the team. Nothing was to much problem and all I had to do was email and he would answer with a solution or a call. He trained and explain each part of the system as we went through the sessions. He has made the move to the new platform a painless process.
C
customer
12/21/23
Matt the Trainer
I can't thank Matt the trainer from Access for all of his help and patience when training not only me but the rest of the team. Nothing was to much problem and all I had to do was email and he would answer with a solution or a call. He trained and explain each part of the system as we went through the sessions. He has made the move to the new platform a painless process.
JB
Justine Blin
12/20/23
Comprehensive and good
It was very comprehensive and a good overview of using People HR. However, it is a shame we were not offered this training course as part of our package when we initially signed up. Some of the features of People HR are not evident / clear to users who have never used People HR before. This would have helped to prepare and use the functions of People HR in an appropriate manner.
ZH
Zoe H
12/19/23
"Underwhelmed -potential not realised"
What do you like best about Access PeopleHR? Very simple interface for users to interact Mobile App - but basic functionality Easy to naviagte Some customisation capability Fairly easy to get up and running That you get a trainer when you first start with tPeople - if you take full service including ripple Ripple worflow so you can customise yout workflow (in theory) - can become very complicated and not user friendly Data Migration on set up Chat functionality Help articles Video Help ...
Read more
SP
Samith P
11/30/23
"Got most essentials and much more"
What do you like best about Access PeopleHR? It's logbook is the most utilized feature. It's a customizable form option which can track custom data and files at employee level. What do you dislike about Access PeopleHR? Appraisal feature is quite un-usable due to it's lack of customizability. What problems is Access PeopleHR solving and how is that benefiting you? Can go paper less.
CM
Cliente Madrid
11/27/23
Easy communication & smooth experience
Very good training experience with Thomas, from my point of view he really tries to adapt to the trainees circumstances, his communication is honest and considering it was a technical training he really tried to make it easier for the user. Thank you Thomas!
M
Mark
11/23/23
Good relationship and service so far
We are developing a good working relationship with Access. Depending on the number of products you have it can initially be slightly confusing due to the number of stakeholders but once you have a clear account manager and customer relationship manager things are easier. We have a particularly strong working relationship with our Customer Success Manager Marc. Looking forward to continuing to work together and improving our HRIS and colleague experience
S
SF
11/23/23
Tom was very patient and friendly…
Tom was very patient and friendly throughout the whole training. Took the time to explain and demonstrate things as many times as we needed and made us feel at ease.
H
Hadeel
11/16/23
Useful customer service
Caitlin was a great help. and correspondence was fast.
PB
Pauline Boyle
11/14/23
Logbook within PeopleHR
prompt response, meeting setup to go through what was required. Raluca was very helpful and friendly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
