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8.4

SpotScore

People HR

People HR Reviews in August 2026: User Ratings, Pros & Cons

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4

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People HR Reviews & Ratings

4

Very Good

Based on 93 ratings & 502 reviews

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Rating Distribution

Excellent

(334)

Very Good

(45)

Good

(10)

Poor

(15)

Terrible

(98)

Spotsaas Editor’s POV

PeopleHR's support team is a notable strength. Reviewers consistently mention specific staff members—Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter—for responsive, patient assistance. Training sessions, particularly those led by Matt, receive praise for clarity and practical guidance on feature use. The platform itself offers broad HR functionality with ...Read more

People HR pros and cons

  • Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.

  • Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.

  • Feature-rich product with potential for bespoke configurations to meet unique organizational needs.

  • Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.

  • Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.

  • Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.

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Showing 91-100 out of 502

CJ

Chris Johnstone

01/31/24

5 out of 5

Made it really easy for us

Jake was very easy to deal with and helped us pick the right package which suited our small company. PeopleHr has developed into a tool which is a real asset to my operations.

H

Heather

01/30/24

5 out of 5

Thomas is a fab trainer

Thomas was very informative and supportive in our training session with him. He was able to shed light on various queries we had and support building elements for us. When there was a tricky request for a ripple from us he was able to use his colleagues and support with a solution after the training session which was very helpful, showing that he had passion for what he did and wanted to help us. Thomas was helpful in supporting with case log queries we had and pointed us in the right ...

Read more

CF

Claire Flannery

01/30/24

5 out of 5

Very information 3 days training…

Very information 3 days training sessions from Thomas. He took the time to explain everything in detail. Showed us lots of examples and even helped us build some much needed queries

H

Heather

01/30/24

5 out of 5

Thomas is a fab trainer

Thomas was very informative and supportive in our training session with him. He was able to shed light on various queries we had and support building elements for us. When there was a tricky request for a ripple from us he was able to use his colleagues and support with a solution after the training session which was very helpful, showing that he had passion for what he did and wanted to help us. Thomas was helpful in supporting with case log queries we had and pointed us in the right ...

Read more

CF

Claire Flannery

01/30/24

5 out of 5

Very information 3 days training…

Very information 3 days training sessions from Thomas. He took the time to explain everything in detail. Showed us lots of examples and even helped us build some much needed queries

H

Hannah

01/28/24

5 out of 5

Ripple Training

At BHP, we recently had a training session with Matt Temperton to help us get the most out of our PeopleHR system. This training was informative, interactive and bespoke.

DC

Darren Cummins

01/28/24

5 out of 5

Matt was helpful

Matt was helpful, explained things well, ensured he kept at the right pace to make sure all was clear and understood. Matt was flexible on the day and very responsive to my questions which meant I got answers to all the questions. All in all a very valuable session

H

Hannah

01/28/24

5 out of 5

Ripple Training

At BHP, we recently had a training session with Matt Temperton to help us get the most out of our PeopleHR system. This training was informative, interactive and bespoke.

DC

Darren Cummins

01/28/24

5 out of 5

Matt was helpful

Matt was helpful, explained things well, ensured he kept at the right pace to make sure all was clear and understood. Matt was flexible on the day and very responsive to my questions which meant I got answers to all the questions. All in all a very valuable session

AM

Amanda Mills

01/28/24

1 out of 5

One star as zero isn't an option...

I have only given one star as zero stars is not an option. Utterly appalling customer service from the day we signed the contract. Now, 5 months later we have not even implemented the product as it is so poor, and even basic enquiries remain unanswered since September 2023 (now 29 January 2024). Cancellation actioned on 2nd January and despite paying for a year upfront, we're now told we cannot have any refund despite the product never going live. We were told blatant lies during the sales ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].