People.ai Reviews in May 2025: User Ratings, Pros & Cons

"Excellent onboarding and time to value"

What do you like best about People.ai? 1. Onboarding experience was extremely hands-on and moved quickly - Dylan and Daniel worked with us to get our pilot up and running within a few weeks. 2. Tools is providing insights immediately into how our sales teams work, including how they spend their time - giving us the opportunity to coach where necessary What do you dislike about People.ai? 1. So far, only minor tweaks to reporting are the only issue we're working through, which in the context ...

"Excellent onboarding and time to value"

What do you like best about People.ai? 1. Onboarding experience was extremely hands-on and moved quickly - Dylan and Daniel worked with us to get our pilot up and running within a few weeks. 2. Tools is providing insights immediately into how our sales teams work, including how they spend their time - giving us the opportunity to coach where necessary What do you dislike about People.ai? 1. So far, only minor tweaks to reporting are the only issue we're working through, which in the context ...

"A company and tool that goes the extra mile"

What do you like best about People.ai? The benefits of the platform are unlimited and the company is not just willing, but eager to help you go outside of the box and get you the data you need; is why I recommend this product so strongly. There is no impact to their day to day, and the business gains transparency into the true sale cycle. What do you dislike about People.ai? I am an idealist at times, and the scope of what I want the platform to present is more then just sales. BUT I would ...

"A company and tool that goes the extra mile"

What do you like best about People.ai? The benefits of the platform are unlimited and the company is not just willing, but eager to help you go outside of the box and get you the data you need; is why I recommend this product so strongly. There is no impact to their day to day, and the business gains transparency into the true sale cycle. What do you dislike about People.ai? I am an idealist at times, and the scope of what I want the platform to present is more then just sales. BUT I would ...

"Incredibly convenient - helps keep things organized."

What do you like best about People.ai? Coming from a perspective of manually logging things into Salesforce, and not having the ability to track invites in a CRM this is amazing for me. It helps me keep track of what's being logged, and what isn't. What do you dislike about People.ai? At times the integrations don't work, and it will take a few hours for your emails to log. What problems is People.ai solving and how is that benefiting you? Keeping everything organized within your CRM with ...

"People.ai works with you"

What do you like best about People.ai? In the first 3 months of turning on People.ai, we saw that our AEs were working with over 3,000 contacts that were not in Salesforce. Simple love having automatic email, meeting, contact creation, and opportunity contact role creation. No one can uncheck sync to Salesforce box, we have complete visibility into our reps activities. What do you dislike about People.ai? Initially we had some white space issues where we cannot map certain contacts to ...

"People.ai works with you"

What do you like best about People.ai? In the first 3 months of turning on People.ai, we saw that our AEs were working with over 3,000 contacts that were not in Salesforce. Simple love having automatic email, meeting, contact creation, and opportunity contact role creation. No one can uncheck sync to Salesforce box, we have complete visibility into our reps activities. What do you dislike about People.ai? Initially we had some white space issues where we cannot map certain contacts to ...

"In love"

What do you like best about People.ai? We've engaged with People.ai as one of their first customers and haven't had a single doubt since then. First off, the team - super responsive, super intelligent, they listen, adjust and try to make things work the way we need them to work. Secondly, their development cycle is impressive - kudos to the product dev team which is adding new important functionality and metrics required in order to make smart and data driven decisions. SFDC and people.ai ...

"Complete window into productivity"

What do you like best about People.ai? I really like the ability to understand what sales teams are doing with their time and analyze how to be more productive. What do you dislike about People.ai? The "home" screen could be better so that it provides an Exec summary type of view. I'd also like to see a mobile app. Recommendations to others considering People.ai: Do not use this solution to monitor your teams. Yes, you can do that but it is best when leveraged as a productivity tool. What ...

"Amazing sales productivity tool"

What do you like best about People.ai? The ability to log team's emails/meetings easily and great analytics on their sales activities. What do you dislike about People.ai? Would be great to have more control over automated contact creation - at the moment it's not very helpful as both options don't correspond with the definition of contact. What problems is People.ai solving and how is that benefiting you? We are able to see all business correspondence and sales related activity in ...