People.ai Reviews in May 2025: User Ratings, Pros & Cons

"Excellent for leading & managing distributed teams"

What do you like best about People.ai? Actionable insights on employee activity during Covid or WFH scenarios. People.ai quickly became popular with managers and reps to benchmark their activity levels. This expedited 1-1 meetings & helped individual contributors self-manage. What do you dislike about People.ai? Nothing to dislike, but a few caveats. In our implementation not all sales interactions (phone calls in our case) could be captured automatically thus were excluded from the ...

"People.ai makes managing and planning digital marketing strategies quite easy"

What do you like best about People.ai? People.ai makes carrying out and planning digital marketing strategies quite easy and simple to do, the interface is quite attractive and easy to use, which allows me to navigate fairly quickly and free of complications, so performing initial setups and tasks is fairly straightforward What do you dislike about People.ai? My work team does not get used to the interface, so we cannot always use this platform. What problems is People.ai solving and how is ...

"Incredibly useful tool integrated into our CRM"

What do you like best about People.ai? Great customer support, colour coding and influence line features, ability to export to an image and updates the contact automatically if you edit it on Salesforce. The design is simple and easy to use and a great visual aid to presentations. What do you dislike about People.ai? In the future, it would be good to have more customizability on which information is shown on the map. What problems is People.ai solving and how is that benefiting you? The ...

"Great tool for Sales and easy to stand up!"

What do you like best about People.ai? ClosePlan really understands what sales leadership is looking to see in a playbook, scorecard and relationship map. It's simple to use, with very useful features. You can tell it was built by an enterprise seller, for enterprise sales. Our sales leaders are very impressed. As an administrator, I have found it extremely user friendly to stand up! Our organization was able to adopt MEDPICC methodology, but using ClosePlan brings streamlines the use and ...

"Essential for selling"

What do you like best about People.ai? ClosePlan allows us to incorporate the key parts of our sales process into a single interface as part of our SalesForce platform. Its easy to use and gives a great basis for promoting deal progression for our AE's and central place for deal reviews as a group. The team at ClosePlan have lived through these tools and so truly understand the value the tool brings and help us maximise it for direct and partner deals What do you dislike about ...

"ClosePlan - effective deal management tool"

What do you like best about People.ai? The flexibility of the tool to align with our sales process and funnel and the ability to iterate and create numerous playbooks for certain sales deals. What do you dislike about People.ai? The software is young. There are some technical quirks but the team is responsive and always eager to help and improve the tool. Recommendations to others considering People.ai: Keep in mind you need to devote a good chunk of time to implement, map out a playbook, ...

"Aligns Salesforce Usage With Your Sales Process"

What do you like best about People.ai? ClosePlan provides a map for your reps as they apply (in our case) MEDDPICC to their sales opportunities while allowing me as the sales leader to be more effective in both coaching conversations as well as my forecasts. My forecast 1:1 calls have evolved from "storytime" to more fact- and data-based discussions. What do you dislike about People.ai? Nothing to dislike! I do have some suggestions for tool enhancements, mainly around the admin side than ...

"A software built by pros"

What do you like best about People.ai? Relationship map, Sequence of Events based on our own sales process that is mapped to the respective Salesforce sales stages with gated exit criteria. It is obvious that the software was built by people who have an intimate understanding of their target audience. What do you dislike about People.ai? Nothing to dislike. Suggestions to tune the technology were taken on board with an open mind Recommendations to others considering People.ai: Head of Sales ...

"Critical tool to drive consistency and deal closure"

What do you like best about People.ai? The relationship mapping tool makes a critical sales function easy and elegant. We are able to push our team to complete maps and quickly asses how well connected we are, and therefore, likelihood to close. In addition, the exports have made cross team collaboration and alignment simple and efficient. What do you dislike about People.ai? There are some challenges with learning how to best use the tool and roll out the features to teams. It took us a ...

"VP of Sales"

What do you like best about People.ai? the collaborative nature of the tool is fantastic. Really automating the deal inspection process. Close plan allows me real time visibility into a deal giving me a better perspective. What do you dislike about People.ai? There is really nothing that I can point out. the tool fully meets my needs as a sales leader. What problems is People.ai solving and how is that benefiting you? We drive a very complex deal cycle, Close plan helps us stay on track as ...