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Pendo - Product Analytics Software

Pendo Reviews in September 2026: User Ratings, Pros & Cons

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4.44

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Pendo Reviews & Ratings

4.44

Very Good

Based on 1200 ratings & 1380 reviews

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Rating Distribution

Excellent

(935)

Very Good

(374)

Good

(47)

Poor

(18)

Terrible

(6)

Pendo pros and cons

  • Reviewers value rich product analytics and insights into user behavior and feature adoption.

  • In-app guides, surveys, NPS and segmentation help teams engage and communicate with users.

  • Implementation is quick and easy, often just a code snippet with immediate value.

  • The platform is user-friendly and spans product, marketing, support and CS teams.

  • One reviewer noted it can be expensive.

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Showing 961-970 out of 1380

AU

Anonymous User

10/13/21

4.5 out of 5

"Nice U/X!"

What do you like best about Pendo? Easy interface and appealing to clients. What do you dislike about Pendo?

AU

Anonymous User

10/13/21

4.5 out of 5

"Pendo review"

What do you like best about Pendo? How easy it is to use, customizable, and ease to get started. What do you dislike about Pendo?

AU

Anonymous User

10/13/21

4.5 out of 5

"Great for quantitative insights"

What do you like best about Pendo? NPS functionality, guide building, user insights What do you dislike about Pendo?

BH

Brittany H

10/13/21

4.5 out of 5

"Great Product"

What do you like best about Pendo? I love the analytics and visibility into the usage and details on how our customers feel about our product What do you dislike about Pendo?

AU

Anonymous User

10/13/21

4.5 out of 5

"Great product for product data"

What do you like best about Pendo? How comprehensive and tailored it is to your needs. What do you dislike about Pendo?

AU

Anonymous User

10/13/21

4.5 out of 5

"UX Researcher"

What do you like best about Pendo? Guides and feedback are very helpful to me What do you dislike about Pendo?

HR

Hayley R

10/13/21

4.5 out of 5

"Great data tracking tools and easy to communicate directly with users."

What do you like best about Pendo? Ease of use! Building guides is very simple - no coding needing! What do you dislike about Pendo?

AU

Anonymous User

10/13/21

3 out of 5

"My Review"

What do you like best about Pendo? I like the fact that data is stored across the domain. This allows questions to be asked after the fact. What do you dislike about Pendo?

AU

Anonymous User

10/13/21

4.5 out of 5

"Start small and growing with pendo"

What do you like best about Pendo? We like how we can help guide our users through our platform What do you dislike about Pendo?

AU

Anonymous User

10/13/21

4.5 out of 5

"Pendo is easy to use"

What do you like best about Pendo? I like the combination of analytics and guides and the expansion of the product. What do you dislike about Pendo?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].