Pendo Reviews in June 2026: User Ratings, Pros & Cons

"Guide Training Pendo User (Trucking Industry)"

What do you like best about Pendo? Ability to show users step by step click paths, especially non tech savvy users in our industry. What do you dislike about Pendo?

"Use Insight to build a new Product"

What do you like best about Pendo? Pendo helped to get the usage data from our old product to see which features were mainly used and that helped us to bring those popular features to our new product.

"Great Customer Insights!"

What do you like best about Pendo? I like how easy it is review analytics and understand customer behavior. What do you dislike about Pendo?

"Great fresh features and takes on NPS"

What do you like best about Pendo? NPS has been around for years. PES is a fresh new take on engagement and prediction of where products and engagement trend, with a mathematical amalgamation of well known industry calculations.

"Senior Director of Product"

What do you like best about Pendo? I really like setting up the walk through guides for our customers. What do you dislike about Pendo?

"You Know You Are In Great Hands With Pendo and Their Team"

What do you like best about Pendo? Pendo is easy to use and their analytics were superior to what we've seen in comparison to their top competitors. Additionally, their support throughout the sales process, implementation, and ongoing suppport has been impeccable. It was important to us to find a company that exudes our same values in expanding that customer experience and ongoing development. We are a fast moving company and Pendo was able to meet us every step of the way to ensure we meet ...

"Pendo is Awesome!"

What do you like best about Pendo? Allows users to easily find help about products. What do you dislike about Pendo?

"Excited to begin our journey improving our customer experience with the insights generated by Pendo!"

What do you like best about Pendo? data where we had none before, customization on a per customer basis What do you dislike about Pendo?

"Shocked at what is possible"

What do you like best about Pendo? The potential to eliminate outdated communications to our customers. No more product release emails; we are going in-product.

"Helpful In Developing User Onboarding & Training"

What do you like best about Pendo? Pendo has been super helpful and valuable in developing training content for new users of our product or clients who are migrating from older products to newer solutions. The ability to just create in-app/product training is so easy and convenient and helps the user learn so much more by being in the product while they learn.