Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Pendo Core & Pendo Feedback"

What do you like best about Pendo? Pendo has a great platform that allows us to easily create guides and get our messages infront of our customers. We are able to utilize the resource center to keep customers up to date on whats happening with our product and education offerings. Pendo Feedback has allowed us to get rid of the "black hole" of feature requests and let our customers track their requests.

"A perfect tool to understand your customer’s behaviour"

What do you like best about Pendo? Some of the features like:- Self guided training tutorials

"Pendo Review"

What do you like best about Pendo? The design looks professional and the customization is great What do you dislike about Pendo?

"A unique and great product"

What do you like best about Pendo? There are features of feature adoption analytics in the tool which is more than just funnels. It helps to follow a statistical principle of the Pareto Principle which is seldom mentioned in other competitor tools and available through. Also, the tool is good for in-house research,NPS, and allows us to focus on Customer Retention and CLTV.

"You Know You Are In Great Hands With Pendo and Their Team"

What do you like best about Pendo? Pendo is easy to use and their analytics were superior to what we've seen in comparison to their top competitors. Additionally, their support throughout the sales process, implementation, and ongoing suppport has been impeccable. It was important to us to find a company that exudes our same values in expanding that customer experience and ongoing development. We are a fast moving company and Pendo was able to meet us every step of the way to ensure we meet ...

"Great fresh features and takes on NPS"

What do you like best about Pendo? NPS has been around for years. PES is a fresh new take on engagement and prediction of where products and engagement trend, with a mathematical amalgamation of well known industry calculations.

"Great UX Experience"

What do you like best about Pendo? The data segment are great for ux research What do you dislike about Pendo?

"I use Pendo all day and I love it"

What do you like best about Pendo? Pendo is easy to use, a great tool. We use it all the time for messaging. What do you dislike about Pendo?

"Senior Director of Product"

What do you like best about Pendo? I really like setting up the walk through guides for our customers. What do you dislike about Pendo?

"I can't say enough good things."

What do you like best about Pendo? Bringing on Pendo allowed our entire organization - not just Product - to make data-centric decisions with a shared language. Overnight, we created a baseline for how we talk about users, products, and experiences that allowed us to stop talking past each other and start talking to each other.