Pendo Reviews in July 2025: User Ratings, Pros & Cons

"Robust all in 1 tool for product analytics"

What do you like best about Pendo? You can pretty much do anything you need to do for product operations and analytics. Tool can be configured according to your business processes and can handle multiple use cases that allow for growth and scale.

"Great platform!"

What do you like best about Pendo? Easy to use yet techy and suffisticated. Nice UX and planty of features that facilitate A/B testing and integration with web services.

"Customer Insights to help drive your product to the next level"

What do you like best about Pendo? I love the ease of use and how quickly we can utilize the data to create reports that help drive value. The support is also fantastic, we love working with Julian!

"Powerful for capturing user behavior if implemented correctly"

What do you like best about Pendo? The dashboards and ease of use to export data and share in presentations or with stakeholders are well done. What do you dislike about Pendo?

"Quick, extensive usage analytics!!"

What do you like best about Pendo? Without custom coding, and with the ability to get data collected before I even knew I wanted to analyze it, I can get comprehensive analysis on how my users use the product

"Robust tool for creating and measuring product growth"

What do you like best about Pendo? As a product designer, I use Pendo daily to evaluate feature usage as we consider new opportunities for features. I also rely on the guides feature to lead our users to the features that we're trying to increase adoption.

"Pendo is a great tool"

What do you like best about Pendo? The thing I like best about Pendo is the fact that all the feature tagging and walkthroughs can be created after the application is deployed, rather than during the development process. This has made it easy to implement and allowed us to work with it without impacting the development process.

"Great for usage tracking and in-app guidance!"

What do you like best about Pendo? Easy to set up and get going (just embed a javascript snippet). Plenty of integrations, smart segmentation ability and reporting, and the ability to target and assist users based on a mixture of usage telemetry and external datasets.

"Great way to engage with active customers"

What do you like best about Pendo? I like the ability to be very targeted. a What do you dislike about Pendo?

"It has lots of interesting integrations so it is versatile and useful"

What do you like best about Pendo? You cannot customize all of the UI aspects on Pendo modules What do you dislike about Pendo?