Pendo Reviews in July 2025: User Ratings, Pros & Cons

"PM @ orgvue"

What do you like best about Pendo? Feature tracking, NPS, Data Explorer report building, Dashboards What do you dislike about Pendo?

"Great tool to know your Customers and for Product Led Growth"

What do you like best about Pendo? easy to use and friendly interface. Graphical analyzes and possibility to filter / segment your users.

"Pendo is an excellent tool for quick and easy in-app communication"

What do you like best about Pendo? That Pendo offers such a quick and easy way to communicate with our customers in our web app. What do you dislike about Pendo?

"Excellent Data and Insights"

What do you like best about Pendo? The ability to segment our users into specific groups is invaluable. We can see trial users vs. paid users' behaviors using our Core Events in multiple software platforms, which allows us to make educated strategic decisions.

"Pendo is Panktastic!"

What do you like best about Pendo? Customer Service. It is refreshing to have such great support from the staff of Pendo. Shout out to Matthew Hightower and Kevin Lovinger for being patient with me in learning the ropes.

"Good user experience, average support (used to be a little better!)"

What do you like best about Pendo? I like how the platform is set up. I find it overall pretty easy to navigate. What do you dislike about Pendo?

"Product analytics made easy"

What do you like best about Pendo? Pendo makes it easy to track and tag pages and features in our SaaS product. Viewing numbers like unique visitors and views has never been easier!

"Very good product analytics and support services"

What do you like best about Pendo? Pendo provides detailed page and element tracking capabilities for our software product, and I'm able to quickly review the latest usage data for specific features, users, and clients to get insights from both a product adoption and usage trend perspective.

"Great guidance and support!"

What do you like best about Pendo? I like how much guidance and support I have gotten from our CSM, Brent. He is an integral part of our success and understands our business goals and objectives. We continue each year to use Pendo more deeply thanks to his help and partnership.

"Pendo brings product usage to life"

What do you like best about Pendo? Pendo allows me to streamline where I work, how I work, and more effectively communicate with customers and internal stakeholders and have the data to back me up!